Leasing Specialist

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity.

About the role

Assist the Leasing Manager with the property marketing and leasing program. The Leasing Specialist is responsible for various sales and marketing projects and for ensuring that all policies related to branding, leasing, and marketing are fulfilled in accordance with policies and procedures outlined by management. The Leasing Specialist will assist in ensuring consistency at the site and adhere to best practices.

Reports to the Leasing Manager and works closely with the Regional Leasing Specialist and VP of Marketing and Leasing to set leasing goals and develop strategic plans for achieving budgeted occupancy.

Responsibilities

• Assist the Leasing Manager with national branding, programs, and marketing goals outlined in the annual marketing plan.
• Develop and distribute leasing and marketing collateral, flyers, etc.
• Ensure accuracy on all printed material.
• Assist with planning, preparation, and implementation of marketing and leasing events, property events, social media competition, etc. as approved.
• Assist with the execution of monthly marketing calendars and initiatives.
• Continually develop product knowledge, fair housing, and other industry knowledge in order to meet and exceed leasing goals.
• Greet and answer questions, both by phone and in-person, from prospects and current residents in a professional and positive manner.
• Develop both print and internet marketing and advertising strategies.
• Daily follow-up on guest cards.
• Participate in outreach marketing activities, distribute flyers, advertising, and marketing materials.
• Facilitate “move-in” process including touring models or vacant units, set-up of mini-models as needed, promoting the property, and lease signing.
• Assist with application verifications and ensure accurate and timely completion of lease file paperwork.
• Assist the Leasing Manager with renewal campaigns.
• Conduct marketing surveys, shop competitors where applicable, and complete Marketing Reports.
• Conduct all business transactions in accordance with Michaels policies and procedures.
• May include weekend work.

Requirements

• Two or more years’ experience with Marketing/Leasing and Customer Service.
• High School Diploma required; any college-level marketing coursework preferred.
• Needs to be heavy sales and marketing focused.

Skills

• Excellent communication and organizational skills.
• Creative with regard to developing innovative and effective marketing presentations.
• Detailed oriented regarding applications, verifications, and compliance.
• Highly energetic and motivated.
• Demonstrated leadership skills.
• Ability to effectively manage and delegate numerous tasks in a short period of time.
• Proven proficiency in all areas of property management operations.
• Strong organizational, analytical, financial, and decision-making skills.
• Excellent communication, management, and customer service skills.
• Strong competency with email and internet usage, as well as word processing and spreadsheet programs.
• Experience with Property Solutions Entrata a plus.

Working Conditions

• Majority of working hours will be spent inside an office.
• Exposure to adverse weather conditions such as rain, sleet, snow, and extreme high or low temperatures may be required for duties such as marketing the property, meeting with University officials or vendors, giving tours, or during the turnover period.
• Blackout periods for vacation days may be enforced during high-volume times of year for turnover, approximately July 15 - September 15, dependent upon specific market needs and conditions.
• Minimal travel outside of the local market to attend company and/or industry meetings or conferences; notification will be provided as far in advance as possible.

Pay

Salary Range: $10.00 - $14.00 per hour. The range displayed reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

• Comprehensive benefit package including Medical, Dental, Vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with a company match.
• Michaels Employee Scholarship Program for children of employees.
• Professional development opportunities.
• Team-oriented environment with a company culture where all are welcome.