Leasing Specialist
Waterton · Nashville, TN · 3 wk ago
On-siteManagementFull-time
Waterton has grown from humble beginnings to a nationally recognized real estate investment and property management firm. For over 30 years, we’ve remained passionate about delivering an incredible Resident Experience by offering an extraordinary experience for our talented associates. We value performance that exceeds expectations and are committed to Investor, Guest, and Resident service excellence.
About the role
As a Leasing Specialist, you will sell and renew residential apartment leases, conduct tours, follow up with prospective residents, and prepare lease packages. You will have a strong drive to close sales, provide exceptional customer service, and build a true sense of community.
Responsibilities
- Generate interest in the community by answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques.
- Provide exceptional customer service to current and prospective residents.
- Engage current residents through ongoing programs and events to increase satisfaction and minimize turnover.
- Ensure the leasing office, models, vacant units, and common areas meet readiness standards.
- Process rental applications for approval and prepare lease packages while protecting resident and customer information.
- Maintain detailed knowledge of the local market and assist in developing marketing plans that incorporate advertising, internet, outreach marketing, and referrals.
Requirements
- Ability to work well with others in a team environment.
- Ability to multi-task and adapt in a fast-paced work environment.
- High school diploma or equivalent.
- A minimum of one year of sales or customer service experience is a plus.
Benefits
- Competitive hourly compensation, leasing bonuses, and incentive program participation.
- Full suite of benefits including Medical, Dental, Life, Disability, and pet insurance.
- 401K with company match.
- Generous paid time off, volunteer time off, and paid holidays.
- Industry-leading 12 weeks of paid parental leave.
- Commitment to lifelong learning through internal and external trainings, as well as tuition reimbursement.
- Opportunities for job and career advancement.
Must be a full-time associate to be eligible for benefits.