Leasing Specialist

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. For over 30 years, Waterton remains passionate about delivering an incredible Resident Experience, made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences exceeding expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.

About the role

As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. You will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community.

Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
• Provide exceptional customer service to current and prospective residents.
• Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units, and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing, and referrals to increase visibility of the community.

Requirements

• Ability to work well with others in a team environment
• Ability to multi-task and adapt in a fast-paced work environment
• High school diploma or equivalent
• A minimum of one-year of sales or customer service experience is a plus

Skills

• Teamwork
• Sales/Drive
• Customer Service
• Adaptability

Benefits

• Competitive hourly compensation, leasing bonuses, and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• Industry-leading 12 weeks paid parental leave
• Commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

Pay

Typical base pay range: $17.50 - $21.00 per hour, plus bonus program participation.