Leasing Specialist

Responsibilities

• Answer phones and inquiries on housing availability.
• Speak confidently to all inquiries regarding the various features offered.
• Schedule and assist with periodic inspections.
• Conduct Move-In and Move-out inspections with the client.
• Pre-inspect homes as assigned by supervisor prior to a scheduled Move-in to assure clean, habitable conditions.
• Explain the community benefits to clients.
• Familiarize oneself with the various floor plans and neighborhoods available to the various ranks on the waiting lists.
• Keep accurate records of all inquiries and applications on the waiting list.
• Maintain resident confidentiality and comply with code of ethics.
• Ensure completion of all required documentation to process the application including completion of the Lease and Move-in packet as well as all required leasing reports.
• Maintain mutually respectful, collaborative relationships with staff and residents.
• Attend appropriate internal and external meetings as assigned by supervisor.
• Enforce and adhere to company policies, rules and regulations.
• Participate in staff meetings and trainings as directed by supervisor.
• Perform other related duties and responsibilities as assigned.

Qualifications

• Any combination of experience, education or training that will assist the employee to successfully fulfill the required knowledge, skills and abilities.
• A High School Diploma/GED.
• A valid Driver’s License and acceptable driving record required.
• Computer skills including MS Word, Power Point and Excel.
• Knowledge of housing specific software, i.e. Yardi, RealPage (preferred).

Working Conditions

• Primarily office work in a typical office environment.
• May involve driving, walking, climbing stairs as part of home inspection tours in a variety of weather conditions.
• Some degree of stress resulting from working in a close environment as well as working with the public and other employees.
• Must be able to work flexible hours to occasionally include evenings or weekend work.

Reward & Benefits

• A competitive wage.
• A comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401(k) plan with a company match, and so much more.
• An added incentive for your children to apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.
• A company culture where all are welcome.