Leasing Specialist

Your Role on the Team

You will play a key role in executing the company’s strategic objectives related to occupancy, revenue growth, and customer satisfaction. You will be responsible for delivering a seamless, high-quality resident experience, from the initial inquiry through the entire lease term, ensuring that each interaction supports the achievement of business goals while fostering resident success and retention.

• Maintain awareness of home inventory, including pricing, availability, lease expirations, market trends and competitor properties.
• Provide timely feedback to management on market conditions, customer sentiment, and factors impacting performance.
• Facilitate the leasing process by understanding resident needs, negotiating lease terms within management guidelines, and conducting in-person showings.
• Promote lease enhancements to both new and existing residents.
• Build and maintain strong customer relationships with prospective, current, and former residents through exceptional service.
• Collaborate with market leadership to address resident needs, identify trends, and drive operational improvements.
• Review reports to identify workflow priorities and opportunities for improvement.
• Manage leads, appointments, and follow-ups in a timely manner, ensuring an effective client pipeline.
• Conduct property tours, initiate new leases, and use consultative sales techniques to understand and meet prospective residents' needs.
• Oversee lease negotiations, document signings, property walkthroughs, and ensure proper documentation and move-in funds are secured before move-in.
• May be required to work some holidays, weekends and/or evenings.

Why Us

We stand for flexibility, opportunity, and a home that people can make their own. It's as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates' careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive.

Salary

The salary for this position is: $50,000.00 and monthly incentive pay.

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)

About the Role

This position is available to individuals who have a High School Diploma or GED, an active Real Estate license affiliated with Invitation Homes, broad residential leasing knowledge, proven experience in customer service, and strong organizational and communication skills.

Requirements

Experience in the property management or maintenance industry is helpful.

Qualifications

Excellent organizational skills with a high level of attention to detail, strong verbal and written communications skills, effective customer service and conflict resolution skills, and technological proficiency including in MS Word, Excel, Outlook and Adobe are required.

Skills

Technological proficiency including in MS Word, Excel, Outlook and Adobe.

Benefits

Invitation Homes offers a variety of benefits including health, dental, vision, and life insurance, long-term and short-term disability insurance, generous paid time off plans, and a 401(k) with company matching contributions.