Leasing & Revenue Manager

Overview

The Reserve NYC is a premier luxury coliving community in East Harlem, offering thoughtfully designed residences, elevated amenities, and a seamless living experience for modern renters. Our mission is to combine hospitality-driven service with data-driven leasing strategy to deliver exceptional resident experiences and strong asset performance.

Responsibilities

• Own the full lead lifecycle from initial inquiry through move-in, including intake, follow-up, tour scheduling, application processing, and approvals
• Manage and optimize the leasing pipeline within Trello and CRM systems
• Maintain model units and ensure all showings reflect brand standards
• Provide real-time pricing recommendations based on availability, lease expirations, competitive positioning, and seasonality
• Track and optimize conversion rates across each stage of the leasing funnel
• Build and maintain SOPs across all leasing touchpoints
• Own and continuously improve Trello and CRM workflows

Requirements

• Strong closing ability with a track record of converting tours to leases
• Data-driven mindset with strong analytical and reporting skills
• Familiarity with ILS platforms (Apartments.com, Zillow, SpareRoom, Furnished Finder, Craigslist, Facebook, Reddit), CRM systems, and leasing automation tools
• Exceptional communication and customer experience instincts
• 3-5+ years of leasing, property management, or multifamily experience (luxury, student, furnished housing, coliving, or lease-up preferred)

Qualifications

• Data-driven mindset with strong analytical and reporting skills
• Exceptional communication and customer experience instincts
• Opportunity to lead leasing strategy at a premier luxury coliving asset
• High-impact role with direct visibility to ownership
• Collaborative, fast-paced, and entrepreneurial environment with growth potential
• Competitive compensation with performance-based incentives

Pay

The total comp is between 80-90k + a 15% bonus

Schedule

Leasing