Leasing Professional - The Rosslyn at Garden Oaks

About the role

Join Hines and embark on a career journey fueled by vision and guided by industry-leading standards. As part of Hines Living, one of the firm’s highest-conviction growth priorities expanding rapidly across North America, you’ll contribute to creating places people are proud to call home while building a lasting, meaningful career.

Responsibilities

• Conduct property tours for future residents and visitors.
• Process documentation including credit screening, criminal background checks, lease and move-in packages, and lease signing.
• Inspect apartments prior to occupancy to ensure excellent condition before move-in.
• Develop marketing plans to sustain occupancy and stay informed about the current market.
• Use and create promotional items and technology to communicate with potential prospects and generate revenue.
• Ensure achievement of the property’s revenue and occupancy goals by directing marketing, advertising, and sales activities.
• Assist with the lease renewal program and resident communication process.
• Build relationships with prospective and current residents to ensure satisfaction and finalize leasing or renewal decisions.

Requirements

• High school diploma or equivalent from an accredited institution.
• Prior experience in customer service or sales preferred.
• Basic to intermediate knowledge of Microsoft Office.
• Experience with property management software preferred; Entrada experience a plus.
• Excellent verbal and written communication skills.
• Work indoors approximately 95% of the time and outdoors approximately 5% of the time.
• Use olfactory, auditory, and visual senses to inspect buildings and detect emergency alarms.
• Perform physical inspections, including climbing stairs or accessing restrictive openings.
• Ability to lift up to 25 lbs.
• Be accessible 24 hours a day in case of emergencies and perform on-site operations management during natural disasters (occurrences are rare).
• Ability to transfer properties and work overtime as business needs require.
• Ability to work a flexible schedule including weekends and holidays.

Pay

$20/hr - $21/hr

About Hines

Hines is a global real estate investment, development, and property management firm with a diverse portfolio spanning $93.2 billion in assets across living, office, retail, mixed-use, logistics, and life science projects. With 5,000 employees in 30 countries, Hines prioritizes investing in its people through comprehensive training, competitive compensation, robust benefits, and generous vacation packages. The firm is recognized on Fast Company’s list of the World’s Most Innovative Companies for 2024 and as one of U.S. News & World Report’s Best Companies to Work For in 2024.