Leasing Professional - The Reserve

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Founded by Bob Faith in 1993, Greystar provides world‑class service in the rental residential real‑estate business. www.greystar.com

Schedule

Tuesday‑Saturday, with on‑call duties during evenings, weekends, and holidays as needed.

Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, credit and background checks, preparing lease and move‑in packages, and ensuring smooth resident move‑in.
• Inspect apartments prior to move‑in, confirm readiness, and coordinate any outstanding items with the maintenance team.
• Monitor market and competitor conditions, develop and implement short‑ and long‑term marketing plans, and follow community policies on concessions and specials.
• Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing tools (Craigslist, Facebook, email, etc.), and community‑specific campaigns.
• Use on‑site property management software (OneSite, Yardi, etc.) to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
• Maintain show‑unit quality by daily inspecting marketing corridors and leasing tours, communicating maintenance needs, merchandising, and preparing the leasing office for daily activities.
• Follow up with prospects and new residents via email, thank‑you notes, cards, or phone calls to finalize leasing decisions and ensure satisfaction.
• Support the lease renewal program by preparing renewal letters and packages, contacting renewing residents before move‑out dates, and ensuring timely signing of renewal documents.
• Respond promptly and courteously to resident and client/owner concerns, taking action to resolve issues or forwarding requests to the appropriate parties.

Requirements

• All licenses and certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on the property.
• Physical ability to stand, walk, sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Capability to lift/move up to 25 lb independently and up to 50 lb with assistance.
• Occasional travel to assist other properties, attend training, or business meetings as needed.
• Flexibility to work a variable schedule, including evening, weekend, and holiday call duties.

Pay

Hourly range: $18.00 – $19.00. Additional compensation may include quarterly or annual bonus programs based on individual and company performance (corporate positions) or weekly, monthly, and/or quarterly bonuses (onsite property positions). Pay within the range is determined by business requirements, prior experience, current skills, and geographic location.

Benefits

• Competitive medical, dental, vision, disability, and life insurance.
• Low (free basic) employee medical costs for employee‑only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, plus birthday off after 1 year.
• Additional vacation accrual with tenure.
• On‑site housing discount at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6 % of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (including adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program.