Leasing Professional - The Grand at Westside

About the role

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Responsibilities include leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Property details: Garden-style community, stabilized, 336 units.

Responsibilities

• Perform all sales and leasing activities: greet and qualify prospects, conduct community tours, show apartments, process applications, credit screening, criminal background checks, prepare lease and move-in packages, and ensure smooth resident move-in and lease signing.
• Inspect apartments prior to resident move-in to ensure they are move-in ready and schedule any outstanding maintenance items.
• Stay informed about current market and competitor conditions; develop and implement short- and long-term marketing plans to sustain occupancy; follow community policies on concessions and specials.
• Design and execute marketing activities to drive traffic, including resident referral programs, employer outreach, internet marketing (Craigslist, Facebook, email, etc.), and community-specific marketing plans.
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure the community and show units meet company standards for show quality by inspecting the marketing corridor and leasing tour, communicating maintenance needs, and merchandising show units and amenities.
• Follow up with prospects and new residents to ensure satisfaction via email, thank-you notes, calls, or other contacts.
• Execute the lease renewal program: prepare renewal letters and packages, meet with renewing residents, and ensure timely signing of renewal documents.
• Respond quickly and courteously to resident and client/owner concerns, take prompt action to resolve problems, and document or convey requests to appropriate individuals.

Requirements

• Must have all licenses and certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work indoors and outdoors in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• May require rare or regular travel to assist other properties, attend training, or business meetings.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays, and take "on-call" shifts.

Pay

The hourly range for this position is $16.00 - $18.00. Many factors determine pay within this range, including business requirements, prior experience, current skills, and geographical location.

Additional Compensation

• Eligible for weekly, monthly, or quarterly bonus programs based on individual and company performance.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low (free basic) employee medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service. Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Benefits are offered for full-time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority.

Schedule

Monday-Friday with rotating weekends.