Leasing Professional - South palm

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally.

About the role

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Property type: Stabilized, Garden Style. Unit count: 2,858.

Responsibilities

• Perform all sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, processing applications, credit screening, criminal background checks, preparing leases, and ensuring smooth move-ins.
• Inspect apartments prior to move-in to ensure they are in move-in ready condition and coordinate with the maintenance team to address any outstanding items.
• Stay informed about current market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies related to concessions and specials.
• Design and execute marketing activities to drive traffic, including resident referral programs, employer outreach, internet marketing (Craigslist, Facebook, email), and community-specific marketing plans.
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure the community and show units meet company standards by inspecting the marketing corridor and leasing tour, communicating maintenance needs, and merchandising show units and amenities.
• Follow up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
• Execute lease renewal programs by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
• Respond quickly and courteously to resident and client concerns, taking prompt action to resolve problems or document requests.

Requirements

• 1-2 years of experience in housing, leasing, or sales environments.
• Strong computer proficiency, including property management systems, CRM platforms, and Microsoft Office.
• Ability to manage high-volume customer interactions while delivering excellent service.
• Bilingual (English and Spanish) preferred.
• Must have all licenses and certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• Flexible work schedule, including evenings, weekends, and holidays; may require taking "call" shifts.
• Rare or regular travel may be required to assist other properties, attend training, or business meetings.

Pay

The hourly range for this position is $22.12 - $24.00 (Daly City).

Schedule

Wednesday through Sunday.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low (free basic) employee medical costs for employee-only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Eligibility for incentive-based bonuses (weekly, monthly, quarterly, or annual, depending on role).

Benefits offered for full-time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority.