Leasing Professional-Part time

About the role

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Responsibilities

• Provide first-class customer service to prospects and residents, ensuring that all resident requests are handled promptly and professionally.
• Help create a professional and welcoming office environment.
• Focus on improving and maintaining the property’s curb appeal and cleanliness; contribute wherever possible.
• Assist Managers with implementing and maintaining a thorough annual marketing plan.
• Collaborate closely with Managers to fully utilize all potential marketing avenues and share new ideas.
• Perform and record daily follow-up with all prospects; identify and communicate ways to overcome obstacles and close deals.
• Maintain strong product knowledge of the property and competitors through consistent market research.
• Work with the Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.
• Assist with cleaning the office, common areas, grounds, and apartments as needed to ensure a professional and inviting property, office, and model appearance.
• Fill in for other positions when necessary and assist with after-hours emergencies.
• Ensure the website, listing sites, social media, and marketing materials are always up to date, professional, and appealing; monitor these platforms regularly and promptly communicate any concerns or opportunities for improvement to the Manager.
• Assist Managers in planning, advertising, and managing resident functions and events.
• Coordinate advertising events on campus and create partnerships with schools and student programs.
• Actively network with student housing professionals in your market, monitor competitors, and build relationships with other industry professionals.
• Help Managers maintain a positive reputation and strong relationships with the school and community.
• Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
• Conduct outreach by spending necessary time on campus and at local businesses to foster cross-advertising and positive relationships.
• Ensure property management software is accurate and up to date at all times.
• Perform lease processing, administration, and other administrative duties as needed.

Qualifications

• Two to Three years in a sales or customer service role.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
• Exceptional customer service skills.
• Ability to market and sell the community.
• Excellent time management and ability to prioritize work.

Skills

• Passionate mentor and team builder, invested in the growth and development of others.
• Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
• Personal drive to excel, grow within the company, and take ownership of their role.
• Entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
• Solutions-first mindset, handling challenges with professionalism and integrity.

Benefits

• Unparalleled company culture
• Opportunities for growth and advancement
• Fun and flexible work environment
• Professional development assistance