Leasing Professional - Paragon at Columbia Overlook

About the role

Greystar is a leading real estate platform offering property management, investment management, development, and construction services in institutional-quality rental housing. This role is based in Elkridge, Maryland.

Responsibilities

• Greet and qualify prospects, conduct community tours, show apartments, process applications, credit screen, and perform criminal background checks.
• Prepare lease and move-in packages, ensure smooth move-ins, and address any outstanding maintenance issues.
• Develop and implement marketing plans to sustain occupancy, including resident referrals, employer outreach, and internet marketing.
• Use on-site property management software to track apartment availability, record leasing activities, and maintain resident data.
• Inspect and prepare show units and amenities to meet company standards, and communicate maintenance needs to the maintenance team.
• Follow up with prospects and new residents to ensure satisfaction, send thank-you notes, and make phone calls or visits to finalize lease agreements.
• Execute lease renewal program by preparing letters and packages, meeting with renewing residents, and ensuring timely implementation of lease renewal documents.
• Respond promptly to resident and client inquiries, take action to resolve issues, and document requests for follow-up.

Requirements

• Valid driver's license to operate a golf cart on property.
• Ability to stand, walk, sit, bend, stoop, climb, reach, carry up to 25 pounds, and crawl in confined areas.
• Work in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
• Flexible work schedule, including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Experience in sales and leasing preferred.
• Knowledge of property management software.
• Excellent communication and interpersonal skills.

Skills

• Strong customer service skills.
• Effective problem-solving and conflict resolution abilities.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize tasks.

Benefits

• Competitive medical, dental, vision, and disability & life insurance.
• Generous paid time off, including 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Onsite housing discount and 6-week paid sabbatical after 10 years of service.
• 401(k) with Company Match up to 6% of pay.
• Paid parental leave and fertility benefit reimbursement.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Pay

The hourly range for the position is $18.00 - $19.00.

Schedule

Routine evening, weekend, and holiday work is required.