Leasing Professional- Hardware Village

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. The company has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Founded by Bob Faith in 1993, Greystar is a provider of world-class service in the rental residential real estate business.

About the Role

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves performing all activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing resident lease renewals.

Responsibilities

• Perform all sales and leasing activities to achieve the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, credit screening, and criminal background checks.
• Prepare lease and move-in packages, and ensure a smooth resident move-in and lease signing process.
• Inspect apartments prior to resident move-in to ensure they are in move-in ready condition and schedule any outstanding maintenance items.
• Stay informed about current market and competitor conditions that may impact the community’s occupancy and sales results.
• Develop and implement short- and long-term marketing plans and goals to sustain occupancy, following established policies related to concessions, specials, and other programs.
• Design and execute marketing activities to drive traffic to the community, including resident referral programs, employer outreach, internet marketing tools (Craigslist, Facebook, email, and other websites), and community-specific marketing plans.
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
• Ensure the community and show units meet the Company’s standards for show quality by inspecting the marketing corridor and leasing tour, communicating maintenance needs, and merchandising show units and amenities.
• Follow up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts to finalize leasing and renewal decisions.
• Execute and perform activities in support of the community’s lease renewal program, including preparing renewal letters and packages, meeting with residents, and ensuring timely signing of renewal documents.
• Respond quickly and courteously to resident and client/owner concerns, taking prompt action to solve problems or document and convey requests to the appropriate individuals.

Requirements

• Must have all licenses and/or certifications as required by State and Local jurisdictions.
• Must have a valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods of time.
• Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
• May require rare or regular travel to assist other properties, attend training, or business meetings.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays, and take "call" as needed.

Pay

Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
• For corporate positions: Eligibility to participate in a quarterly or annual bonus program based on individual and company performance.
• For onsite property positions: Eligibility to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements and/or local governing authority.