Jobs · Sales · Florida

Leasing Professional-Floater

ConcordRENTS - Concord Management · Kissimmee, FL · 1 mo ago
SalesFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate. Must not create sections with filler like "commensurate with experience". So Pay section: posting says "Pay for this position is commensurate with experience of candidate." That's filler, not specific. So we should NOT include Pay section. Schedule: mentions "Work schedule may include evenings, weekends, and non-scheduled support to address issues requiring immediate attention." That's specific enough? It's a description of schedule. Could include Schedule section with that content. Benefits: we have specific benefits listed. So include Benefits section. About the role: we have description at start: "Join the ConcordRENTS Team ..." plus "Why Build Your Career With Us?" maybe that's about role. We'll create About the role section with that prose. Responsibilities: The "Essential Functions" list is responsibilities. So Responsibilities section with ul li. Qualifications: There's a "Qualifications" heading with subheading "Knowledge and Experience". We'll put that in Qualifications section. Skills: Not explicitly listed separate; maybe we can combine with Qualifications? But we need to include Skills section only if there is real specific content. There's mention of "Strong customer service, verbal and written communication skills are required." That's skill. Could put in Skills section. But we already have Qualifications covering knowledge and experience. Might be okay to have Skills separate with those skill statements. We must not repeat job title. No markdown. We need to preserve all substantive info. Let's extract. About the role: The initial paragraph up to "Why Build Your Career With Us?" Actually "Why Build Your Career With Us?" is a heading but we treat as part of About the role. We'll include that paragraph. Let's copy: "Join the ConcordRENTS Team ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. Why Build Your Career With Us?" But "Why Build Your Career With Us?" is a heading; we could keep as part of prose. Might be okay. Then Benefits section: list. Benefits: - 16 days of paid time off and 7 paid holidays in the first year. - 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%. - Rental discounts: 20% for all full–time team members and 50% for resident maintenance positions. - All team members are eligible to participate in performance and role-specific bonus programs. We'll put each as li. Responsibilities: Essential Functions list. Need to capture each bullet. Let's extract the list items from "Essential Functions Perform daily tasks essential to leasing an apartment home, which includes:" then a colon and then a list separated by line breaks? The text includes many sentences. We'll need to break into li items. We'll parse each sentence after colon. List: - Prepare the property for business by completing Morning Merchandising, which includes walking the property and making adjustments or reporting items that are in need of attention. - Ensure apartments to be toured, clubhouse, common areas, and amenities are clean and provide a welcoming environment. - Respond timely to prospective resident inquiries. - Encourage prospective residents to schedule tour appointments at the community as an opportunity to further review the benefits of residency, showcase floorplans, tour amenities, and share other community features. - Determine needs of prospective residents and share how the community is able to fulfill them. - Explain the value of available lease options such as bundle packages and encourage enrollment. - Discuss application qualifications, move-in cost, current promotions and specials, and monthly rental amount based upon desired optional features. - Create urgency and make every effort to secure an application from each interested prospective resident. - Initiate timely follow-up with prospective residents who do not immediately apply. - Maintain thorough product knowledge of your community and surrounding communities. - Regularly shop competing communities to be prepared when prospective residents cite them for comparison. - Represent the organization to residents, prospective residents, and the community, and practice exceptional customer service. - Ensure that residents’ concerns are resolved with courtesy, urgency, quality, and service consistent with policy and performance expectations. - Initiate outreach marketing to local businesses and foster effective business relationships - Support the Café Application and Recertification teams by ensuring prospective residents and residents timely submit requested documents and information to the corresponding Café specialist. - Notify future residents of application approval, collect deposit balance and assign to available unit or unit type. - Inspect apartment homes prior to resident move-in to ensure adherence to Concord standards and report any items that in need of attention. - Ensure proper execution of leases and related documents by working with the Centralized Analytics Team and the new or renewing resident. This includes ensuring all necessary information, resident documents and monies are collected. - Make every effort to encourage residents to renew. - For residents that decide to move out, ensure the necessary documentation is received and uploaded to the resident’s online file, schedule necessary inspections and treatments in accordance with company policies, communicate related information to the resident, such as final rental payment, possible fines or fees if applicable, and move out procedures. - Address resident-related damages and policy violations so that proper communications occur with residents and that applicable fines and damage fees are collected. - Assist in implementing and execute resident activities including after-school program, resident retention events, training programs, and required resident service functions. - Complete required inspections and other administrative work for the community as directed. - Work schedule may include evenings, weekends, and non-scheduled support to address issues requiring immediate attention. Note the last one about work schedule could also go to Schedule section. But we already have schedule info there. Might duplicate. We'll keep schedule separate. Qualifications: "Knowledge and Experience Knowledge of general business, property management, sales or customer service required. High School Diploma or equivalent required. Strong customer service, verbal and written communication skills are required.Demonstrated customer service or sales experience.Property management leasing experience is preferred.Demonstrated problem resolution work experience.Ability to speak, read and write English for safety and productivity reasons." We'll break into li. Skills: Could extract "Strong customer service, verbal and written communication skills are required." but that's already in Qualifications. Might be redundant. Better to not create Skills section if content overlaps. The instruction: Prefer a few substantive sections over many thin ones. So we could omit Skills and keep Qualifications covering skills. But we need to include Skills only if there is real specific content not already covered. Since the skills are mentioned in Qualifications, we can omit Skills. Schedule: we have "Work schedule may include evenings, weekends, and non-scheduled support to address issues requiring immediate attention." That's specific. We'll create Schedule section with that as a p. Pay: we omit because it's filler. Now produce HTML:

About the role

Join the ConcordRENTS Team ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. Why Build Your Career With Us?

Benefits

  • 16 days of paid time off and 7 paid holidays in the first year.
  • 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%.
  • Rental discounts: 20% for all full–time team members and 50% for resident maintenance positions.
  • All team members are eligible to participate in performance and role-specific bonus programs.

Responsibilities

  • Prepare the property for business by completing Morning Merchandising, which includes walking the property and making adjustments or reporting items that are in need of attention.
  • Ensure apartments to be toured, clubhouse, common areas, and amenities are clean and provide a welcoming environment.
  • Respond timely to prospective resident inquiries.
  • Encourage prospective residents to schedule tour appointments at the community as an opportunity to further review the benefits of residency, showcase floorplans, tour amenities, and share other community features.
  • Determine needs of prospective residents and share how the community is able to fulfill them.
  • Explain the value of available lease options such as bundle packages and encourage enrollment.
  • Discuss application qualifications, move-in cost, current promotions and specials, and monthly rental amount based upon desired optional features.
  • Create urgency and make every effort to secure an application from each interested prospective resident.
  • Initiate timely follow-up with prospective residents who do not immediately apply.
  • Maintain thorough product knowledge of your community and surrounding communities.
  • Regularly shop competing communities to be prepared when prospective residents cite them for comparison.
  • Represent the organization to residents, prospective residents, and the community, and practice exceptional customer service.
  • Ensure that residents’ concerns are resolved with courtesy, urgency, quality, and service consistent with policy and performance expectations.
  • Initiate outreach marketing to local businesses and foster effective business relationships
  • Support the Café Application and Recertification teams by ensuring prospective residents and residents timely submit requested documents and information to the corresponding Café specialist.
  • Notify future residents of application approval, collect deposit balance and assign to available unit or unit type.
  • Inspect apartment homes prior to resident move-in to ensure adherence to Concord standards and report any items that in need of attention.
  • Ensure proper execution of leases and related documents by working with the Centralized Analytics Team and the new or renewing resident. This includes ensuring all necessary information, resident documents and monies are collected.
  • Make every effort to encourage residents to renew.
  • For residents that decide to move out, ensure the necessary documentation is received and uploaded to the resident’s online file, schedule necessary inspections and treatments in accordance with company policies, communicate related information to the resident, such as final rental payment, possible fines or fees if applicable, and move out procedures.
  • Address resident-related damages and policy violations so that proper communications occur with residents and that applicable fines and damage fees are collected.
  • Assist in implementing and execute resident activities including after-school program, resident retention events, training programs, and required resident service functions.
  • Complete required inspections and other administrative work for the community as directed.

Qualifications

  • Knowledge of general business, property management, sales or customer service required.
  • High School Diploma or equivalent required.
  • Strong customer service, verbal and written communication skills are required.
  • Demonstrated customer service or sales experience.
  • Property

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