Leasing Professional - Avana Powell Valley

About the role

Greystar is a leading real estate platform offering property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Responsibilities

• Being part of a team and having fun while providing excellent customer service
• Conduct prospect building and apartment tours, including virtual leasing and in-person tours
• Ensuring a stellar move-in experience for our customers
• Making market research on comps for marketing and advertising purposes
• Planning and executing community events
• Using social media and internet platforms to market available units
• Assisting in lease renewals
• Responding to resident concerns

Requirements

• Previous sales and customer service experience desired, but a positive can-do attitude is required
• Proficient in MS Office Suite, additional property management software (Yardi/One Site) desired but not required
• Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions
• A high level of professionalism in both manner and dress

Qualifications

Essential Responsibilities:

• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results
• Designs and executes marketing activities to create and drive traffic to the community
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
• Ensures that the community and show units meet the Company’s standards for show quality
• Follows-up with prospects and new residents to ensure satisfaction
• Executes and performs activities in support of the community’s lease renewal program
• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)

Skills

Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in MS Office Suite and property management software (Yardi/One Site)

Benefits

Robust Benefits Offered:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Generous Paid Time off
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

Pay

The hourly range for this position is $18.00 - $22.50

Schedule

Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.