Leasing Professional - 704 at The Quarter

About the role

Property Name: 704 at The Quarter
Location: Charlotte, NC
Property Type: Garden
Stage: Lease Up
Unit Count: 306
Schedule: Monday-Friday + rotating weekends

Responsibilities

• Greet and qualify prospects, conduct community tours, show apartments, process applications, conduct credit screenings, and perform criminal background checks.
• Prepare lease and move-in packages, ensure smooth move-ins, and address any outstanding items with the maintenance team.
• Inspect apartments before move-in and ensure they are in move-in ready condition.
• Stay informed about market conditions, develop and implement marketing plans, and follow policies related to concessions, specials, and other programs.
• Create and execute marketing activities, including resident referral and employer outreach programs, and use internet marketing tools.
• Use on-site property management software to track apartment availability, record leasing activities, manage resident data, and capture relevant information.
• Ensure show units meet quality standards by inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising, and maintaining physical appeal.
• Follow up with prospects and new residents to ensure satisfaction through various communication methods.
• Support lease renewal efforts by preparing renewal letters and packages, meeting with renewing residents, and ensuring timely implementation of lease renewal documents.
• Handle resident and client inquiries promptly and take action to resolve issues or forward requests to appropriate personnel.

Requirements

Required Licenses or Certifications: All licenses and/or certifications as required by State and Local jurisdictions. Valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions.
• Push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
• Rare or regular travel may be required.
• Flexible work schedule, including evenings, weekends, and holidays.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time Off.
• Onsite Housing Discount.
• 6-Week Paid Sabbatical after 10 years of service.
• 401(k) with Company Match.
• Paid Parental Leave and fertility benefit reimbursement.
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.

Pay

The hourly range for this position is $18.00 - $20.00

Schedule

Monday-Friday + rotating weekends