Leasing & Marketing Associate | Rambler - College Park, MD

What You'll Do

• Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours that showcase everything the property has to offer!
• Aid with lease applications and ensure a smooth, efficient process for future residents.
• Utilize CRM to track leads, manage prospect interactions, and ensure a seamless leasing experience from initial inquiry to signed lease.
• Deliver exceptional customer service to both current and prospective residents—be the go-to person for their needs.
• Assist with front desk operations, handling inquiries, answering calls, and responding to emails professionally and promptly.
• Plan and execute engaging resident events that align with the brand.
• Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts.
• Ensure the tour path is always on point, creating a standout first impression.
• Stay ahead of the competition—shop other properties, track trends, and contribute fresh marketing ideas.
• Work closely with leadership to strategize and overcome roadblocks, ensuring leasing success.
• Participate in LV Collective's training programs to sharpen your leasing, marketing, and customer service skills.
• Support the Leasing Manager in coaching and mentoring new team members on sales and leasing techniques.
• Assist with special projects, outreach efforts, and creative marketing campaigns to drive leasing momentum.

Requirements

• Strong communication and interpersonal skills.
• Organized, detail-oriented, and able to juggle multiple tasks.
• A positive attitude and a proactive approach to problem-solving.
• Passion for customer service, leasing, and marketing.

Bonus Points

• If you have experience in sales, leasing, hospitality or customer service.
• If you have worked as a Brand Ambassador, Leasing Consultant or Administrative Assistant.
• If you enjoy social media, marketing and event planning.