Leasing Manager - Heights on Huron and Beacon House

About the Role

The Leasing Manager will manage and lead in-person tours for prospective residents and sell the units to encourage application submittal. They will work on improving occupancy and preventing stale units through marketing and analyzing the local market. In addition, this role will help enhance the move-in experience after residents have signed their leases with the Application Admin and enhance the community's curb appeal.

Responsibilities

• Conduct engaging in-person tours for prospective residents, effectively presenting the community, available homes, amenities, and neighborhood while using Avanti's warm-handoff process.
• Manage the leasing process from initial prospect contact through tour and application handoff to the Application Admin Team. Use effective sales and closing techniques to convert qualified prospects and support occupancy goals.
• Monitor leasing performance and occupancy against established goals; develop and communicate action plans and strategy updates to the Community Manager, Regional Director and other leadership as needed.
• Analyze market conditions, competitor performance, and stale inventory; review Apartment IQ market data at least monthly and recommend pricing, marketing or leasing strategies to improve performance.
• Train and coach Leasing Team on touring, sales, leasing standards, closing techniques, and customer experience; review closing ratios, shop reports and other performance indicators to identify coaching opportunities.

Requirements

• High school diploma or equivalent required.
• College coursework or degree in business, marketing or related field preferred.
• 2+ years of multifamily leasing, property management, or related residential sales experience preferred.
• 2+ years of demonstrated customer service, sales, and closing experience preferred.
• Experience with property management and leasing technology, preferably Yardi and related CRM/leasing platforms, preferred.
• Must have excellent organizational and time management skills to successfully navigate frequent interruptions and changing priorities.
• Work independently with minimal supervision, be accountable for actions, and be self-motivated.
• Excellent communication skills—both written and verbal.
• Demonstrated knowledge of phone and email procedures and etiquette.
• Thrive in a fast-paced environment.
• Pass criminal background screening prior to employment.
• Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
• If minimum qualifications are met during resume screening, the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

Schedule

Saturdays required.

Pay

$23.00 - $26.00

Benefits

• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• Avanti Shares equivalent program for hourly employees where a portion of the company's transactional profits are awarded to you. The longer you stay, the higher your return.
• Avanti Cares Program that helps employees in financial need.
• Tenure-based Anniversary Recess.
• Avanti Advisors Program to help new hires with onboarding.

This response is AI-generated, for reference only.