Leasing Manager

Responsibilities

• Providing daily supervision of the Leasing team responsible for handling the new lease and renewal process
• Driving performance and hold team members accountable to meet occupancy, rent growth and resident experience objectives
• Partnering with local leadership to implement initiatives and processes that optimize the resident service experience and achieve financial goals for the assigned market(s)
• Ensuring the team follows policies, processes, and procedures to function according to quality standards and operating objectives
• Delivering frequent and robust performance feedback to team members
• Troubleshooting issues with respect to home condition, marketing tools, smart home technology, Invitation Homes resident portal, or any other platforms or resident-facing programs that impact performance
• Performing other duties as assigned

Requirements

• A high school diploma or equivalent is required, a college degree is preferred
• Minimum three years of residential leasing or related experience
• One year of experience in a team lead or manager role
• Real estate license (if required by state), any other licenses and/or certifications as required by state law, and a current driver's license, automobile insurance
• Comprehension of federal fair housing laws and any applicable local housing provisions
• Working knowledge of Microsoft Outlook, Word, Excel; proficiency in Yardi Voyager and Salesforce preferred
• Excellent customer service and interpersonal skills; professional verbal and written communication skills; and strong organizational and time-management skills
• Proactive, self-directed, highly motivated, and able to multi-task
• Ability to perform moderate mathematical and accounting functions and read and comprehend financial statements and reports
• Ability to negotiate, influence and gain consensus; close a sale
• Extensive travel within assigned portfolio required
• Must have reliable vehicle transportation to conduct reviews at any home with associates as scheduled

Qualifications

• Must be able to work on a regular and consistent basis including weekends and non-traditional holidays if needed

Skills

• Strong leadership and supervisory skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite
• Knowledge of Yardi Voyager and Salesforce
• Experience with fair housing laws and regulations
• Ability to troubleshoot technical issues
• Effective negotiation and sales skills
• Ability to travel extensively

Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans including vacation accrual, sick time, standard and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups

Pay

The salary range for this position is: $79,987.50 - $138,645.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Schedule

Must be able to work on a regular and consistent basis including weekends and non-traditional holidays if needed