Leasing Consultant - Trellises Apartments & Windridge Townhomes
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need sections based on content: About Ackermann Group could be "About the role"? Actually "About the role" is generic heading for description of role. But we have "About Ackermann Group" which is about company. Could we treat that as "About the role"? Probably not; we could have a section "About the company" but not in list. The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings if appropriate. We have content about company, responsibilities, requirements/qualifications, benefits. No explicit pay or schedule? Actually schedule is given: Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + rotating Saturdays, 9:00am - 4:00pm. That's schedule info. So we should include a Schedule section. Pay: "Competitive hourly compensation + commission potential for new and renewed leases" is pay info. So include Pay section.
We need to avoid boilerplate like EEO etc. Not present.
We need to preserve all substantive info. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide sections: About the role (maybe company overview?), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
But we must only include sections when posting has real specific content. So we need to see if we have content for each.
- About the role: we have description of Ackermann Group and what they're looking for. Could be considered "About the role". We'll put that in
About the role
with prose.
- Responsibilities: we have a long list of duties. We'll put Responsibilities
with - each duty.
- Requirements: we have "Previous customer service experience is required. Leasing and/or sales experience is highly preferred! Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Café, and CRM is preferred. Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents The ability to work well in a team setting High school diploma or equivalent". That's requirements/qualifications. Could split into Requirements and Qualifications but we can combine? The instruction says prefer few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one section? But they gave separate headings as examples. We could have Requirements (must-haves) and Qualifications (preferred). But to avoid many thin sections, we could combine into one "Requirements" section covering both required and preferred. That's acceptable.
- Skills: maybe we could separate skills like communication, teamwork, software proficiency. But that overlaps with requirements. To avoid thin sections, we could omit Skills section and include those in Requirements.
- Benefits: we have list of benefits. So
Benefits
with .
- Pay: we have "Competitive hourly compensation + commission potential for new and renewed leases". That's specific. So Pay
with .
- Schedule: we have schedule details. So
Schedule
with .
We must not repeat job title as heading. Not needed.
We must not include Job ID etc.
We must output only HTML fragment.
Let's craft.
First, About the role: combine company overview and what they're looking for.
Paragraph: "Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture. We are seeking a full-time Leasing Consultant to join our teams at the Trellises Apartments and Windridge Townhomes, two communities located in Florence, Kentucky."
That's fine.
Responsibilities: list each duty.
We need to extract duties from the block after "As a Leasing Consultant at Ackermann Group, you will be responsible for..." and then list.
Let's enumerate:
- interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy.
- Sales and administrative aspects with occasional light manual labor.
- Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies.
- Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
- Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc.
- Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach.
- Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary.
- Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management.
- Delivering exceptional customer experiences that garner positive reviews.
- Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience.
- Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community.
- Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time.
- Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process.
- Documenting (and potentially helps schedule) routine service needs expressed by residents.
- Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals.
- Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community.
- Taking responsibility for other work-related tasks as assigned by Community Manager.
That's many items. We'll put each as
- .
Requirements: list required and preferred.
- Previous customer service experience is required.
- Leasing and/or sales experience is highly preferred.
- Proficiency in property management software and Microsoft Office.
- Experience with Yardi Voyager, Rent Café, and CRM is preferred.
- Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents.
- Ability to work well in a team setting.
- High school diploma or equivalent.
We'll put as
.
Benefits list:
- Competitive hourly compensation + commission potential for new and renewed leases (but that's pay; maybe we separate pay). Actually benefits list includes: Health benefits including medical, dental, and vision insurance; 401k retirement program with company match; Paid time off including sick, vacation, holidays, and your birthday!; Employee rent discount to live at any Ackermann community; Career coaching and development; Company engagement events.
We'll separate Pay and Benefits. Pay: Competitive hourly compensation + commission potential for new and renewed leases.
Benefits: list as above.
Schedule: Monday - Friday, 9:00am - 6:00pm + rotating Saturdays, 9:00am - 4:00pm.
Now produce HTML.
We need to ensure no extra text outside HTML.
Let's craft:
About the role
Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture. We are seeking a full-time Leasing Consultant to join our teams at the Trellises Apartments and Windridge Townhomes, two communities located in Florence, Kentucky.
Responsibilities
- interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy
- Sales and administrative aspects with occasional light manual labor
- Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies
- Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely
- Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc.
- Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach
- Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary
- Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management
- Delivering exceptional customer experiences that garner positive reviews
- Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience
- Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community
- Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time
- Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process
- Documenting (and potentially helps schedule) routine service needs expressed by residents
- Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals
- Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community
- Taking responsibility for other work-related tasks as assigned by Community Manager
Requirements
- Previous customer service experience is required
- Leasing and/or sales experience is highly preferred
- Proficiency in property management software and Microsoft Office
- Experience with Yardi Voyager, Rent Café, and CRM is preferred
- Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents
- Ability to work well in a team setting
- High school diploma or equivalent
Benefits
- Health benefits including medical, dental, and vision insurance
- 401k retirement program with company match
- Paid time off including sick
for prose. We need to decide sections: About the role (maybe company overview?), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we must only include sections when posting has real specific content. So we need to see if we have content for each. - About the role: we have description of Ackermann Group and what they're looking for. Could be considered "About the role". We'll put that in
About the role
with prose. - Responsibilities: we have a long list of duties. We'll putResponsibilities
with- each duty.
- Requirements: we have "Previous customer service experience is required. Leasing and/or sales experience is highly preferred! Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Café, and CRM is preferred. Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents The ability to work well in a team setting High school diploma or equivalent". That's requirements/qualifications. Could split into Requirements and Qualifications but we can combine? The instruction says prefer few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one section? But they gave separate headings as examples. We could have Requirements (must-haves) and Qualifications (preferred). But to avoid many thin sections, we could combine into one "Requirements" section covering both required and preferred. That's acceptable.
- Skills: maybe we could separate skills like communication, teamwork, software proficiency. But that overlaps with requirements. To avoid thin sections, we could omit Skills section and include those in Requirements.
- Benefits: we have list of benefits. So
Benefits
with- .
- Pay: we have "Competitive hourly compensation + commission potential for new and renewed leases". That's specific. So
- .
Requirements: list required and preferred.
- Previous customer service experience is required.
- Leasing and/or sales experience is highly preferred.
- Proficiency in property management software and Microsoft Office.
- Experience with Yardi Voyager, Rent Café, and CRM is preferred.
- Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents.
- Ability to work well in a team setting.
- High school diploma or equivalent.
We'll put as
- .
Benefits list:
- Competitive hourly compensation + commission potential for new and renewed leases (but that's pay; maybe we separate pay). Actually benefits list includes: Health benefits including medical, dental, and vision insurance; 401k retirement program with company match; Paid time off including sick, vacation, holidays, and your birthday!; Employee rent discount to live at any Ackermann community; Career coaching and development; Company engagement events.
We'll separate Pay and Benefits. Pay: Competitive hourly compensation + commission potential for new and renewed leases.
Benefits: list as above.
Schedule: Monday - Friday, 9:00am - 6:00pm + rotating Saturdays, 9:00am - 4:00pm.
Now produce HTML.
We need to ensure no extra text outside HTML.
Let's craft:
- interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy
- Sales and administrative aspects with occasional light manual labor
- Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies
- Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely
- Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc.
- Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach
- Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary
- Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management
- Delivering exceptional customer experiences that garner positive reviews
- Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience
- Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community
- Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time
- Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process
- Documenting (and potentially helps schedule) routine service needs expressed by residents
- Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals
- Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community
- Taking responsibility for other work-related tasks as assigned by Community Manager
- Previous customer service experience is required
- Leasing and/or sales experience is highly preferred
- Proficiency in property management software and Microsoft Office
- Experience with Yardi Voyager, Rent Café, and CRM is preferred
- Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents
- Ability to work well in a team setting
- High school diploma or equivalent
- Health benefits including medical, dental, and vision insurance
- 401k retirement program with company match
- Paid time off including sick
About the role
Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture. We are seeking a full-time Leasing Consultant to join our teams at the Trellises Apartments and Windridge Townhomes, two communities located in Florence, Kentucky.
Responsibilities
Requirements
Benefits
Pay
with. - Schedule: we have schedule details. So
Schedule
with. We must not repeat job title as heading. Not needed. We must not include Job ID etc. We must output only HTML fragment. Let's craft. First, About the role: combine company overview and what they're looking for. Paragraph: "Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture. We are seeking a full-time Leasing Consultant to join our teams at the Trellises Apartments and Windridge Townhomes, two communities located in Florence, Kentucky." That's fine. Responsibilities: list each duty. We need to extract duties from the block after "As a Leasing Consultant at Ackermann Group, you will be responsible for..." and then list. Let's enumerate: - interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy. - Sales and administrative aspects with occasional light manual labor. - Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies. - Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely. - Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc. - Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach. - Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary. - Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management. - Delivering exceptional customer experiences that garner positive reviews. - Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience. - Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community. - Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time. - Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process. - Documenting (and potentially helps schedule) routine service needs expressed by residents. - Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals. - Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community. - Taking responsibility for other work-related tasks as assigned by Community Manager. That's many items. We'll put each as
- .
Requirements: list required and preferred.
- Previous customer service experience is required.
- Leasing and/or sales experience is highly preferred.
- Proficiency in property management software and Microsoft Office.
- Experience with Yardi Voyager, Rent Café, and CRM is preferred.
- Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents.
- Ability to work well in a team setting.
- High school diploma or equivalent.
We'll put as