Leasing Consultant

About the Role

Asset Living is a third-party management firm with decades of experience delivering value to partners nationwide. The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Responsibilities

• Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up
• Complete all leasing paperwork needed before move-in
• Assist with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model units
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Qualifications

• High School Diploma or equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers
• Frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like and remain in a stationary position, often standing or sitting for prolonged periods
• Occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces; work in an overhead position and reach, adjust, or move objects up to 25 lbs. in all directions; lift or place objects up to 25 lbs.; operate machinery and/or power tools; operate vehicles and/or golf carts; assess the accuracy, neatness and thoroughness of the work assigned; identify and inspect objects
• Ability to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, traverse flat and non-flat terrain

Pay

Salary Range: $19 per hour to $21 per hour

Benefits

• Medical, dental, vision, life, accidental, and disability insurance
• 401K with employer matching
• Commission and performance bonuses (when applicable)
• Paid sick days and company holidays for full-time employees