Leasing Consultant - Luxury Apartment Communities

About the role

Join the fastest growing property management company in Michigan as a Leasing Consultant at our luxury property in Royal Oak. The successful candidate will be an organized, multi-tasking team player with strong people skills, a positive attitude, and self-motivation. Leasing Consultants help customers find their next home while supporting the Management office with administrative tasks in a fast-paced environment where no two days are the same.

Responsibilities

• Present apartments and amenities in a positive light to prospective tenants
• Build rapport with current and prospective tenants while providing personalized service
• Prepare and execute lease agreements and addendums in accordance with LR Management’s property standards and regulations
• Maintain apartment availability and unit status records
• Monitor use of community facilities including laundry, mail, guest cards, and fitness center
• Partner with the Maintenance team to ensure the property is maintained effectively
• Screen prospective tenants to ensure they meet eligibility requirements
• Oversee and coordinate the orientation of new tenants
• Assist with office and clerical tasks, including answering phones professionally and courteously
• Follow up on service requests as needed
• Accept rent payments, security deposits, and other applicable fees
• Maintain and store documentation securely and effectively
• Inspect properties when tenants take occupancy and when they vacate
• Liaise with tenants to provide information and address their complaints and concerns
• Work independently and as part of a team

Requirements

• Associates degree preferred, though a high school diploma or GED with verifiable Leasing Coordinator experience will be considered
• A minimum of two (2) years’ experience in leasing, hospitality, or administrative work, preferably in a luxury/concierge setting
• Experience with Yardi and CRM
• Excellent problem-solving and communication skills
• Ability to multitask during busy periods

Benefits

• Competitive compensation
• Health, vision, and dental benefits
• A wide selection of voluntary benefits to meet individual needs
• 401(k) with company match
• 15 days of accrued PTO per year
• Employee training and certification assistance
• Career growth opportunities