Leasing Consultant - Luxury Apartment Communities

About the role

Join the fastest growing property management company in Michigan as a Leasing Consultant at our luxury property in the Kalamazoo area. The successful candidate will be an organized, multi-tasking team player with strong people skills and a positive attitude, along with being self-motivated and self-directed. Leasing Consultants at LR Management make a difference every day by helping customers find their next home in a fast-paced environment where no two days are the same. You will also support the Management office by assisting in administrative tasks.

Responsibilities

• Present apartments and provided amenities in a positive light to prospective tenants
• Build rapport with current and prospective tenants while providing personalized service
• Prepare and execute lease agreements and addendums in accordance with LR Management’s property standards and regulations
• Maintain apartment availability and unit status records
• Monitor use of community facilities including laundry, mail, guest cards, and fitness center
• Partner with the Maintenance team to ensure the property is maintained effectively
• Screen prospective tenants to ensure they meet eligibility requirements
• Oversee and coordinate the orientation of new tenants
• Assist with office and clerical tasks, including answering phones in a professional and courteous manner
• Follow up on service requests as needed
• Accept rent payments, security deposits, and other applicable fees
• Maintain and store documentation securely and effectively
• Inspect properties when tenants take occupancy and when they vacate
• Liaise with tenants to provide information and address their complaints and concerns
• Work independently and as part of a team

Requirements

• Associates degree preferred, although a high school diploma or GED with verifiable Leasing Coordinator experience will also be considered
• A minimum of two (2) years’ experience in leasing, hospitality, or administrative work, preferably in a luxury/concierge setting
• Experience with Yardi and CRM
• Excellent problem solving and communication skills
• Ability to multitask during busy periods
• Previous sales experience or retail sales experience
• Multi-family experience

Benefits

• Competitive compensation
• Health, vision, and dental benefits
• A wide selection of voluntary benefits to meet employees’ individual needs
• 401(k) with company match
• 15 days of accrued PTO per year
• Employee training and certification assistance
• Career growth opportunities