Leasing Consultant - Ellisville, MO

About the role

2B Residential, a market leader in Class A multi-family management, is seeking a passionate Leasing Consultant to join our team at Mila in Ellisville, MO. If you enjoy building relationships, creating exceptional resident experiences, and helping people find the perfect place to call home, we’d love to hear from you.

Responsibilities

• Greet residents and host tours for prospects; follow up on guest cards
• Ensure model apartments are in touring condition, including cleanliness, safety, and stocking move-in gifts and snacks
• Answer and distribute incoming calls and messages throughout the day
• Receive and distribute all incoming mail
• Assist with planning and hosting after-hours resident events
• Assist in preparation of move-in folders and maintain business center, coffee bar, and pet bar
• Maintain accurate and detailed records of traffic activity by entering information into Yardi
• Convert phone traffic into scheduled appointments with prospective residents to tour the community
• Provide excellent customer service to prospective and current tenants and promote a quality living experience
• Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team
• Create and maintain confidential resident files, including reviewing move-in paperwork with new residents
• Ensure all open and close procedures are completed daily
• Assist with ongoing resident relations throughout tenancy by ensuring requests are responded to promptly and accurately
• Responsible for shopping competitive properties and pursuing marketing opportunities with downtown businesses
• Assist with processing work order requests for residents and ensure work is completed in a timely manner
• Participate in company-provided training such as fair housing, safety, non-discrimination, and harassment prevention
• Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws

Requirements

• Previous leasing experience preferred
• Residential leasing experience and Yardi experience preferred
• Strong communication and interpersonal skills
• Exceptional customer service mindset
• Self-motivated, organized, and detail oriented
• Ability to multitask in a fast-paced environment
• Positive attitude and professional demeanor
• Valid driver’s license, reliable transportation, and automobile insurance required

Benefits

• Medical, dental, and vision insurance
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Paid time off, including vacation, sick time, personal days, and paid holidays
• 401(k) retirement plan
• Career growth and development opportunities

Pay

$18.00–$21.00 per hour + bonus commissions

Schedule

Full-time position; weekend availability required