Leasing Consultant - Chicago- IL

About the role

A leasing consultant at Optima will grow their real estate knowledge, create and implement innovative ideas for marketing and resident retention, and provide extraordinary customer service. They will guide future residents through the touring, application and move-in process, closing leases and maximizing revenue for the community.

What You'll Do

• Drive performance by achieving sales goals through effective communication and diligent follow-up.
• Maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle.
• Respond to phone, e-mail and in-person inquiries to identify needs of prospects and residents.
• Take ownership of your community by continuously walking, monitoring and correcting issues that are identified and ensuring apartments are perfect for showings and move-ins.
• Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to review.
• Shop competitive properties and complete weekly market surveys.
• Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.
• Review and update all digital marketing and social channels.
• Conduct outreach marketing.
• Work a flexible schedule to include weekends, evenings and holidays.
• Deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention.

What You'll Need

• A high-energy and hardworking person with an ambitious spirit.
• A warm and friendly person with strong customer service skills.
• A superior verbal and written communicator.
• A strong team player and listener.
• A goal-oriented person with a fixer mentality.
• An organized and detail-oriented person.
• A strong ability to close a sale.
• A strong ability to use online marketing and social media.
• Previous sales or customer service experience is required.
• A minimum of a high school diploma.

What Will Set You Apart

• A competitive spirit balanced with superior judgment and discretion.
• A willingness to do the right thing even when it is hard.
• An aptitude to work independently and as a team member.
• A reliable, responsive, and positive work ethic.
• Graphic design skills.
• Experience with Yardi Voyager 7.
• Experience with Knock.
• Experience with Yieldstar.
• A college degree.

Benefits and Perks

• Salary: $23-25 per hour, plus commission and bonus.
• Competitive benefits and perks.
• Celebrate diversity and create an inclusive environment for all team members.