Leasing Consultant - Bay Pointe Tower

Essential Functions And Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, manages the leasing/renewal process.
• Provides exceptional customer service and builds great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Requests that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Processes applications for approvals and updates the availability report.
• Sets up appointments for inspections and maintenance.
• Follows up with the candidate to provide status.
• Ensures the apartment is ready for the resident to move in on the scheduled move-in date.
• Follows up with prospects who did not close and tries to close the business.
• If unable to assist a prospect, directs them to a sister community that can satisfy their needs.
• Maintains awareness of local market trends and updates property comparables to keep an eye on what our competitors are doing.

Qualifications

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• A strong customer service orientation and presenting abilities are essential.
• Working experience with MS Office Suite (Word, Excel, PowerPoint) is required.
• Experience as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience is a plus.

Benefits

• Base Salary and Performance bonus.
• Medical, dental, vision, legal services, flexible spending account.
• Employer Match 401k.
• Commuter Benefits.
• Upward Mobility.
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Professional Development and Tuition Reimbursement.

Pay

Commensurate with experience.

Schedule

Varies based on the property and location.