Leasing Consultant

About the Role

The Leasing Consultant is Walton Communities’ representative to all Residents and Prospects, ensuring that all have an amazing experience. The focus of this role is on marketing, sales, and resident relations.

Responsibilities

• Sales/Marketing
  • Maintain personal appearance and property appearance to Walton standards, including grounds, office, models, golf cart, compactor, amenity areas, and vacant apartments.
  • Become an expert on your property and community, including product knowledge, pricing, the community-at-large, competition, the Walton Story, and your script.
  • Set weekly and monthly leasing goals and monitor conversion to determine achievement.
  • Lease apartments, garages, and storage areas to qualified prospects.
  • Follow up with all qualified prospects following Walton procedures and document accordingly.
  • Attend sales meetings and quarterly sales & services meetings.
  • Complete annual Enrichment and Development courses for continuing education.
  • Partner with property team members to build and execute a monthly marketing plan.
  • Build relationships with community organizations and attend community events (e.g., schools, churches, businesses, civic groups).
• Administration
  • Keep all filing current and in Walton order.
  • Maintain an up-to-date Availability/Activity Report.
  • Check phone messages and emails, responding promptly and appropriately.
  • Collect competition stats weekly and for LRO.
  • Follow Walton procedures for:
    • Accepting and processing applications.
    • Resident service requests.
    • Product readiness (e.g., walking vacants, ensuring turnkey completion, vendor payments, renewals).
• Resident Relations
  • Respond to all resident requests promptly and courteously with excellence.
  • Document all resident concerns in Yardi and inform the manager.
  • Provide recommendations for resident activities/functions and ways to serve residents.
  • Participate in resident activities and functions.

Core Competencies

• Positive attitude
• Dependable and honest
• Eager to learn
• Willingness to extend yourself to serve the needs of others
• Creative and relationship-focused
• Team player
• Ability to multi-task in a fast-paced environment
• Flexible
• Strong verbal and written communication skills

Requirements

• College degree or equivalent experience required.
• Previous sales experience required.
• Strong computer skills, including Microsoft Office.