Leasing Consultant

Key Responsibilities

• Celebrate property tours and respond to rental inquiries.
• Follow up with prospects via phone and email to drive leasing activity.
• Enter rental applications, lease information, and resident data accurately into property management systems.
• Prepare lease packages, move-in packets, keys, and conduct pre-move-in inspections.
• Conduct new resident orientations.
• Serve as the first point of contact by answering phones, greeting visitors, and responding to resident and prospect inquiries.
• Professionally communicate with residents, prospects, and international student tenants.
• Support resident retention initiatives, community events, and open houses.
• Ensure compliance with Fair Housing regulations and company policies.

Administrative Support

• Maintain resident files, leasing documents, and records.
• Receive, document, and track resident maintenance requests.
• Process mail, file paperwork, order office supplies, and perform general office duties.
• Respond promptly to online leasing inquiries.
• Affix newsletters, marketing materials, and community communications.
• Conduct monthly market surveys and research competing properties.
• Track leasing traffic and rental activity.
• Support rent collection efforts and administrative reporting.

Property Support

• Assist with resident appreciation events and community outreach initiatives.
• Help promote the community through marketing and resident engagement activities.
• Provide office coverage during peak leasing periods and business needs.
• Assist with general property operations as needed.

Qualifications

• Valid driver's license and reliable transportation.
• Experience with Yardi and/or Rent Café.
• Previous leasing or property management experience.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a high-volume, fast-paced environment.
• Professional and polished demeanor.
• Strong organizational and administrative skills.
• Ability to handle confidential information with discretion.
• Ability to professionally resolve resident and customer concerns.
• Basic computer skills, including email and data entry.
• Experience using standard office equipment.
• Availability to work every other Saturday.