Leasing Consultant
Job Summary
We are seeking a motivated and customer-focused Leasing Consultant to join our team in Chicago, IL. The ideal candidate will be responsible for assisting prospective residents through the leasing process, providing exceptional customer service, and maintaining strong relationships with current residents. This role requires excellent communication skills, attention to detail, and a passion for helping people find their perfect home. The pay range for this position is $21 to $23/hr., based on experience, plus quarterly bonus potential.
Key Responsibilities
- Greet and assist prospective residents, providing tours of available units and community amenities.
- Explain leasing terms, policies, and procedures clearly and accurately.
- Process rental applications, conduct background and credit checks, and prepare lease agreements.
- Maintain up-to-date knowledge of community availability, pricing, and promotions.
- Respond promptly to resident inquiries and resolve any leasing-related issues.
- Collaborate with the property management team to ensure smooth move-ins and move-outs.
- Maintain accurate records of leasing activity and resident information.
- Apart from leasing, participate in marketing and outreach efforts to attract new residents.
About Us
TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages each of its residential communities. Our commitment to our residents includes adhering to high-quality standards to provide them with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to meet or exceed our residents' expectations by providing well-maintained properties, desirable locations, and responsive service. Our company culture is to not only provide TLC to our residents but also to commit to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.
Qualifications
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Must be available to work Saturdays.
- Previous experience in leasing, sales, or customer service is a plus.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Proficient with Microsoft Office and property management software.
- Detail-oriented with excellent organizational skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of Fair Housing laws and leasing regulations is preferred.
About Us
TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.
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