Leasing Consultant

Your Opportunity

We're hiring immediately! Our Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community.

Responsibilities

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Assist with social media and communication on various platforms to engage customers.
• Auxiliary in planning, promoting, and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.
• Demonstrate proficiency with general community, market, and policy knowledge.
• Log, file, and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing, and maintaining the office, clubhouse, grounds, and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Auxiliary in after-hours lockout duties as required.

What We Require

• A customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.