Leasing Consultant

About the Company

At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated.

Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team.

• We are Self-Starters: In it to win it, take initiative, be accountable.
• One Morgan: We are team players, inclusive, no drama.
• We Get it Done: We are reliable, effective.
• Raise the Bar: Seek excellence, learn from mistakes, strive to improve, hold ourselves to high standards.
• Keep on Truckin’: Embrace challenges & be optimistic, resilient, choose positivity, level-headed.
• Reputation is Earned Daily: Do the right thing, honest with high integrity, make good decisions.

Benefits

We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including: Vacation, Sick, Floating Holiday, Bereavement Leave
• Holiday Schedule
• Referral Bonus Program
• Leasing Bonus and Renewal Bonuses

Why Join Us

Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.

Responsibilities

• Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals (referred to as the Operations Manuals) along with the Team Member Handbook.
• Answer the phone. Follow up with all traffic and input all information into the appropriate system.
• Stand up and greet clients. Tour and lease apartments and sell the products and service of the community.
• Responsible for the leasing process from introduction to the actual occupancy of the resident as outlined in the Operations Manuals.
• Walk apartment before move-in to ensure MORGAN standards.
• Prepare and complete all leasing paperwork including the lease.
• Obtain move-in keys, remote, and parking permit prior to resident’s move-in date.
• Respond to resident requests and help to resolve resident problems, including creating service requests.
• Complete all Grace Hill classes which are recommended and attend Company required training.
• Maintain thorough product knowledge of the community and the competition.
• Know the community’s market which includes nearby businesses and retail, hiring trends, new construction, and any other aspects of the sub-market and overall market.
• Prepare weekly and/or monthly market surveys.
• Participate in resident functions and other MORGAN sponsored resident activities.
• Report to the Assistant Community Manager in the absence of the Community Manager.
• Work overtime as necessary to meet the MORGAN standards of customer service.
• Build relationships with all associates in your respective department and with key associates across other departments at MORGAN with whom you’ll be collaborating, including on-site property management personnel.
• Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements

• On feet (33% to 100%).
• Perform physical activities (50% to 100%) such as:
  • Bend/stoop/squat/kneel
  • Perform routine office duties (filing, picking up debris)
  • Climb stairs to inspect and show community
  • Push or pull while inspecting and showing community
  • Reach above shoulders to store supplies, inspect community
  • Grasp/grip/turning and finger dexterity (typing, writing, handle packages)
• Lifting/carrying:
  • Over 50 lbs: Rare need (less than 1%)
  • Between 10 - 25 lbs: Occasional need (1% to 33%)
  • Less than 10 lbs: Frequent need (33% to 100%)

  Note: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance. Examples include washers, dryers, air conditioning units, abandoned sofas, and refrigerators.

• Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements

• Constant need (100%) to read and review reports, view computer screen, and wide variety of correspondence.
• Frequent need to see small detail.
• Frequent need (33%-50%) to see things clearly beyond arm’s reach.

Hearing, Speaking, and Written Requirements

• Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.
• Constant need (100%) to communicate in writing to residents, staff, vendors, corporate, and prospects.
• Ability to read, write, and understand English.

Driving Requirements

• Frequent need (33%-50%) to utilize personal transportation to deliver reports/payables to the corporate office, make deposits, view/inspect other apartment communities.
• Occasional need (1%-33%) to respond to after-hour emergencies.
• Must have a valid driver’s license, insurance, and car registration if driving for business purposes.

Working Environment

• Constant need to be indoors (100%).
• Frequently outdoors (33% to 50%) during all weather conditions.
• Occasional exposure to paint fumes, solvents, adhesives, etc. (1% to 33%). Example: apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves, and eye protection.
• Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work environment.
• Ability to shift attention between duties and adapt to changing business needs with minimal notice.
• Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions.
• Ability to make sound business decisions and exercise independent judgment in a timely manner.
• Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and through written communications.
• Ability to effectively use computer systems, property management software, email, and other technology platforms while managing multiple priorities.

The work environment and essential functions described above are representative of those that a team member encounters and must be able to perform successfully, with or without reasonable accommodation.