Leasing Consultant

About the role

Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Essential functions

• Maintains an accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
• Establishes rapport with each prospective resident, determines his/her needs and desires and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and insures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.
• Approves pre-qualification of prospective residents.
• Processes rental applications, leases and lease renewals.
• Handles correspondence to residents and prospective residents.
• Proposes activities or social functions for residents.
• Handles exceptional cases concerning terms of renewals or lease applications.

Requirements

• Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.
• Excellent people and communication skills.
• Well organized, professional, friendly, enthusiastic and diligent.
• Poise and positive attitude.

Qualifications

• Knowledge of Word Processing software, Spreadsheet software and Internet software.
• Ability to frequently lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision and ability to adjust focus.
• While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear.