Leasing Consultant

About the role

Miami's rental market moves fast, and leasing consultants are the ones actually closing the gap between traffic and occupancy. Waypoint Management Services is hiring a Leasing Consultant to handle the full cycle: generating interest, qualifying prospects, executing leases, and keeping residents happy enough to renew. This is a sales role with a service wrapper, and the two have to coexist.

Responsibilities

• Manage prospect relationships across every channel: phone, email, in-person tours, and follow-up sequences that actually move people toward a decision
• Know floor plans cold and maintain a working read on the competitive set
• Respond with enough urgency that leads don't go cold while prospects shop other communities
• Handle lease preparation, applicant qualification, proration calculations, and file assembly for manager approval
• Keep the leasing office, model, and amenity spaces tour-ready at all times
• Contribute to renewal activity and maintain an organized waitlist
• Perform marketing outreach and referral networking
• Apply Fair Housing compliance consistently and knowledgeably

Requirements

• At least two years in leasing, sales, or a hospitality-facing role
• Comfort managing the full leasing process, including financial calculations and lease documents
• Familiarity with Yardi and CRM platforms (a plus, not a hard requirement)
• Bilingual English/Spanish preferred (in Miami, this is a practical daily asset)
• Weekend availability for rotation
• Valid driver's license
• High school diploma or equivalent required

Compensation

• Competitive base wage
• Monthly leasing and renewal bonuses
• Leaser-of-the-month monetary award
• Employee housing discount

Benefits

• Medical, dental, and vision coverage starting day one
• 401(k) with company match
• 120 hours of PTO in year one (growing with tenure)
• Two floating days
• Commuter benefits
• Employee referral program

Additional context

Bilingual ability in this market genuinely separates candidates. Miami's renter population is heavily Spanish-speaking, and a leasing consultant who can close a tour in the prospect's preferred language converts at a measurably higher rate. If you're fluent, lead with that.