Leasing Consultant
About the role
Leasing at a 1,600-unit property is a different animal than working a 200-unit garden-style. The sheer volume of traffic, the pace of follow-up, and the number of moving pieces on any given day demand someone who can stay organized without losing the personal touch that actually closes leases. At Legacy North in Plano, TX, LivCor is hiring a Leasing Consultant who can handle that scale.
Skills
The core of this position is sales, but not the aggressive kind. It's relationship-based qualifying and closing: reading a prospect quickly, understanding what they actually need, and connecting those needs to what the community offers. Rapport building isn't a soft skill here, it's the mechanism. You'll work every stage of the leasing funnel, from the first phone call or web inquiry through application processing, approval, and move-in coordination. That means your organizational skills matter just as much as your personality at the front desk. You'll also need to be comfortable with the paperwork side: processing lease files accurately, calculating prorated rents, preparing delinquency correspondence, and logging everything properly. The administrative work isn't glamorous, but errors there create real problems downstream. Attention to detail and speed in equal measure is what keeps this role running.
Responsibilities
- Handle inbound inquiries by phone, email, and walk-in; follow up with every prospect within 24 hours by phone and 48 hours in writing
- Tour prospects through the property, including vacant units and amenity areas, and maintain a minimum 20% conversion ratio on total traffic
- Qualify applicants, collect required data, initiate background screening, and communicate status throughout the process
- Coordinate move-in readiness with the team; confirm punch list items are complete before keys change hands
- Perform daily property walks to confirm common areas, models, and vacants meet presentation standards
- Complete lease files, set up new resident accounts, and handle office administrative tasks including key tracking and package management
- Monitor competitive properties and bring market intelligence back to the team
- Support light bookkeeping functions including monthly rent calculations and delinquency letters
Requirements
- Multifamily experience is preferred
- A valid driver's license is required
- Ability to operate a golf cart with prospects on board
- Ability to physically inspect the entire property daily, including stairs and outdoor areas in a Texas climate
- Social media marketing experience is a plus
- Disciplined about follow-up and systematic about the pipeline
- Ability to consistently hit a 20% conversion ratio
- Worth knowing before you apply