Leasing Consultant

About the Company

NP Dodge Management Company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 3.5 million sq. ft. of medical, office, retail, and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855, NP Dodge is known for professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology. Named 2025 Property Management Company of the Year.

About the Role

A Part-Time Leasing Consultant is responsible for maintaining the occupancy of the property through sound sales and customer service techniques to attract and retain residents. This position requires the ability to build rapport and understand the needs of potential residents to align the appropriate housing option.

Responsibilities

• Demonstrates Company Core Values.
• Ensures property and apartments are market-ready by assessing at the start of each day; submits service requests as needed.
• Manages a high volume of phone calls and office traffic with a high standard of customer service to walk-ins, prospective residents, current residents, and vendors/contractors; maintains records in property management software.
• Communicates with co-workers, residents, and site visitors in a respectful and professional manner.
• Maintains the Guest Card process and follow-up communication procedures with prospective residents.
• Provides professional and engaging property and apartment tours tailored to the needs of prospective residents.
• Completes the lease application and verification processes in compliance with company processes and procedures.
• Handles rent payments, deposits, and fee calculations in accordance with company processes and procedures.
• Prepares leasing and move-in packets.
• Maintains an efficient new move-in schedule and inspection of move-outs/vacancies to minimize rent loss.
• Performs lease renewals and monitors lease expirations.
• Assists with training other leasing specialists.
• Addresses resident concerns in a respectful and timely manner; submits service orders and escalates to the Property Manager as needed.
• Manages the corporate apartment and clubhouse rental processes.
• Performs administrative duties including key and garage log management, file maintenance, distribution of property newsletters and flyers, weekly report preparation, and daily office opening/closing procedures.
• Assists Property Manager with property events, marketing campaigns, and postings.
• Conducts all business in accordance with company policies, Fair Housing Laws, Fair Credit Reporting Act, and all other applicable laws.
• Reasonable and reliable attendance and timeliness when reporting to work.
• Other duties as assigned.

Requirements

• High School diploma or equivalent.
• Prior customer service, sales, or leasing experience.

Skills

• Proficiency with Microsoft Office – Outlook, Excel, Word, and PowerPoint.
• Ability to complete Fair Housing training within 30 days of employment.
• Strong customer service and sales skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Physical Requirements

• Ability to withstand physical activity and navigate the property, including walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility, and standing for extended periods.
• Maintain a valid driver’s license and reliable transportation for travel between properties.
• Ability to work regularly in various weather conditions (heat, rain, snow, ice, etc.).

Benefits

• Boosted weekend pay.
• Great upward mobility.
• 90-day pay review.