Leasing Consultant

About the Role

Property Management is currently seeking a full-time Leasing Consultant for one of our apartment communities in Knoxville, TN. This role offers an excellent opportunity to join a growing and dynamic company with a promote-from-within culture. We are looking for polished, engaging, and energetic salespeople with sales/customer service experience in high-end retail, leasing, hospitality, or similar fields, who are committed to excelling in a high-energy, upscale environment.

Responsibilities

• Meet, greet, and tour leasing prospects
• Achieve individual and group leasing targets for the community
• Proactively communicate opportunities or threats to the Property Manager
• Respond quickly and effectively to all online rental inquiries
• Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability
• Ensure all sales and leasing models are clean, well-maintained, and promptly report any issues
• Maintain the "tour route" to the highest standard of cleanliness and maintenance
• Properly close the leasing process by asking for the sale
• Ensure all lead information is accurate and complete within Resman and Knock
• Follow up with prospects via email, phone, or letter
• Effectively manage the community waitlist and communicate changes to prospects
• Conduct warm calls to prospects as needed
• Execute all screening procedures properly
• Prepare and execute lease agreements and related move-in paperwork
• Collect all funds and move-in related fees
• Manage "model open" signs daily, ensuring they are in good condition
• Provide support and assistance to all customer service efforts at the community
• Complete other tasks as directed and assigned

Qualifications

We seek candidates with sales/customer service experience in high-end retail, leasing, hospitality, or similar fields. A commitment to excellence and a willingness to thrive in a fast-paced, upscale environment are essential.

Benefits

• Competitive hourly salary
• Generous commission structure
• Full medical and dental benefits
• Paid holidays and vacation time
• Continued training and advancement opportunities

Skills

Strong sales and customer service skills, attention to detail, and the ability to work in a high-energy environment are crucial for success in this role.