Leasing Consultant
Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.
About the role
As our Leasing Consultant, you will conduct leasing, marketing, and maintain positive resident relations at our community. You will work on a rotating schedule every Saturday and report to the Property Manager.
Responsibilities
- Create exceptional experiences by responding promptly to inquiries and creating personalized follow-up by email, phone, text, or video to enhance the customer experience.
- Establish a positive relationship with both internal and external customers.
- Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals.
- Manage the leasing process from first point of contact to move-in.
- Manage all leads in the lead management system and follow up using Legend’s best practices.
- Actively engage in corporate outreach with existing corporate preferred employers.
- Identify and develop new relationships and opportunities through in-person visits and frequent communication touch-points.
- Actively conduct outreach to local businesses.
- Participate in the resident retention program and renewal process.
- Together with Property Managers and Assistants, organize and conduct resident events.
- Consistently post engaging content to social media accounts.
- Create engaging resident communication such as flyers, newsletters, and videos.
- Adopt and practice new leasing innovations as they are introduced by Legend.
- Demonstrate behaviors that cultivate a positive work culture.
- Commit to professional development, stay up-to-date with industry trends and changes, and attend training.
Requirements
- High school diploma or equivalent
- 1+ years of experience in a customer service or sales environment
- Reliable transportation and valid Driver’s License
Benefits
- Great compensation package and bonus plan
- 100% employer-paid health insurance
- Dental & Vision Insurance
- Paid time off - holidays, vacation, sick, administrative, and bereavement
- Company-matched 401K
- Apartment rent discount
- Tuition Assistance
Pay
Salary Range: $40,663–$52,011 (based on experience) with $12,000+ annual bonus potential.
About Us
Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 35 years. Legend has consistently earned the Employee Choice Award through the Swift Bunny employee engagement survey program. The Employee Choice Award is evidence that Legend Management Group team members recognize that our leaders care about team member feedback and are committed to creating positive, productive workplaces, minimizing employee turnover, and sustaining a culture where employees are valued.
Our communities are staffed with caring, knowledgeable professionals committed to our residents’ quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.