Leasing Consultant

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain detailed knowledge of the apartment community and its amenities.
• Provide a daily inspection of show apartments and model appearance.
• Handle all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, and obtaining signatures for completion of leases and paperwork prior to move-in.
• Consistently document prospect phone and email contacts; accurately complete the market survey.
• Maintain an acceptable closing ratio.
• Collect and secure rental payments.
• Produce reports in a timely, accurate, and complete manner, including the monthly market survey, locator log, and commission sheets.
• Aid in marketing; monitor the accuracy of advertisements and take appropriate action to correct them; accurately and consistently document traffic marketing sources; assist in leasing events and promotions; and assist in weekly outreach community marketing.
• Post to approved advertising sources daily as directed.
• Maintain organized community office files.
• Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.
• Absorb and prepare vacant apartments for leasing; take appropriate action to prepare them for leasing.
• Promote resident retention by assisting with the renewal program.
• Report any observed maintenance problems.
• Adhere to and comply with company safety policies and rules, and utilize safety appliances as required.
• Be consistently courteous and helpful to residents, prospective residents, and co-workers.
• Be available for overtime, weekend, holiday, and evening work with supervisor’s approval.

Education (or Equivalent Experience)

• High school education or equivalent.
• Ability to read, write, and comprehend the English language.
• Mathematical skills to calculate prorations.
• Excellent telephone and communication skills.
• Apartment management and/or sales experience is required.

Skills/Knowledge/Abilities Required

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.