Leasing Consultant

Job Overview

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country—proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. If you're looking for a place where your work truly matters – Apply Today!

Leasing Consultant | Job Functions

• Create Exceptional First Impressions
• Greet prospective residents with warmth and professionalism
• Conduct personalized apartment tours that highlight the lifestyle and value of the community
• Respond to phone, email, and web inquiries promptly and thoroughly
• Drive Leasing Success
• Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
• Complete leasing applications, verifications, and new move-in paperwork accurately
• Contribute to community occupancy and renewal goals
• Foster Resident Relationships
• Coordinate and attend resident events and community engagement initiatives
• Respond to resident questions and concerns with empathy and efficiency
• Build a clean, welcoming environment by helping maintain office and common areas
• Promote brand and community awareness through social media and community outreach
• Stay informed on local market trends and competitor properties

What Makes Someone SOAR in This Role?

• Positive Attitude
• Clear Communicator
• People Service & Customer-Focused
• Persuasive
• Willingness to Learn

Work Schedule

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule. Evening and weekend availability may be required for resident events or based on the unique needs of the community.

Education, Experience, and License Qualifications

• High School or GED equivalent
• One year of customer service experience, sales and/or apartment leasing is preferred but not required
• A valid Driver's License
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus

Leasing-Specific Benefits

• Monthly leasing and renewal commissions
• Leveraging the opportunity to advance to Assistant Community Manager

Professional Benefits

• Learning and Development team committed to your career growth

Personal Benefits

• Free Dental Insurance
• Comprehensive and Affordable Plans for Medical and Vision Coverage
• Health and Wellness Incentives
• 401k Retirement Match Program
• Paid Time Off
• Paid Sick Time Off
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave Options
• Telehealth – Access to Doctors 24/7/365
• Company Paid Life Insurance
• Retirement Planning

Hawthorne’s Total Rewards Package

Compensation and Benefits: Leasing-Specific Benefits, Professional Benefits, and Personal Benefits

Career Opportunities

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth.

About Hawthorne

Hawthorne is an equal opportunity employer.