Leasing Consultant
Gallery Residential · Wilmington, NC · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with sections: About the role (maybe Position Summary), Responsibilities (Essential Duties and Responsibilities), Qualifications (Education/Experience, Language Ability, Math Ability, Reasoning Ability, Computer Skills, Certificates and Licenses), maybe Benefits? Not present. Pay? Not present. Schedule? Work Hours present, so we can include Schedule section. Also maybe Organizational Responsibilities? Could be part of About the role? But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include sections only if content present.
We have Position Summary -> About the role.
Essential Duties and Responsibilities -> Responsibilities.
Qualifications: includes Education/Experience, Language Ability, Math Ability, Reasoning Ability, Computer Skills, Certificates and Licenses. Could be split into Requirements and Qualifications and Skills? The instruction says use those headings as appropriate. We can put Requirements for education/experience etc? But we have separate headings: Requirements, Qualifications, Skills. Might map: Requirements = Education/Experience? Qualifications = Language Ability, Math Ability, Reasoning Ability? Skills = Computer Skills, Certificates and Licenses? However we need to preserve all info; we can combine into Qualifications section with subpoints? But we must use
- for any list of duties/requirements/benefits. So we can have a Qualifications section with list items for each bullet.
We also have Organizational Responsibilities (list of items like Journey Visionary etc). That could be part of About the role or maybe a separate section? Not in allowed headings. Could be included under About the role as prose? But it's a list; we could treat as part of About the role using
- . However the instruction says use headings only from list; we can still have other content under those headings. So we can put Organizational Responsibilities under About the role as a list.
Work Hours -> Schedule section.
We must not include boilerplate like FLSA Status, Department, Reports To, etc. Also remove duplicated lines, navigation, etc. Also remove "Powered by JazzHR zl1J7JBgUm". Also remove "Work Environment", "Physical Demands" maybe? Those are not in allowed headings; but they contain substantive info. Should we include them? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep that info. But we cannot create headings outside allowed list. However we could embed that info under existing sections like Responsibilities or Qualifications? Physical Demands is not a duty but a requirement. Could be placed under Requirements or Qualifications. Work Environment also could be under Requirements. We need to decide.
We have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We can put Physical Demands and Work Environment under Requirements (since they are job requirements). Or under Qualifications. Let's put under Requirements.
Thus sections:
- About the role: Position Summary + Organizational Responsibilities (list).
- Responsibilities: Essential Duties and Responsibilities (list).
- Requirements: Education/Experience, Language Ability, Math Ability, Reasoning Ability, Computer Skills, Certificates and Licenses, Work Environment, Physical Demands. But we also have Skills heading separate; maybe we split computer skills etc into Skills section. Let's follow: Requirements = Education/Experience, Language Ability, Math Ability, Reasoning Ability. Skills = Computer Skills, Certificates and Licenses. Requirements also could include Work Environment and Physical Demands? Might be better to put those under Requirements as well.
But we have both Requirements and Skills headings; we can allocate.
Let's define:
About the role: Position Summary + Organizational Responsibilities.
Responsibilities: Essential Duties and Responsibilities.
Requirements: Education/Experience, Language Ability, Math Ability, Reasoning Ability, Work Environment, Physical Demands.
Skills: Computer Skills, Certificates and Licenses.
Schedule: Work Hours.
We must not include Benefits or Pay.
Now we need to format lists.
We need to extract content precisely.
Let's gather:
Position Summary: "The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals."
Organizational Responsibilities list items:
- Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics
- Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions
- Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture
- Project Management: Create and maintain clear and sequenced plans to successfully launch projects
- Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes
- Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities
We need to keep each as list item.
Responsibilities list (Essential Duties and Responsibilities) items:
Let's extract each bullet (they are separated by line breaks but not bullet points). We'll need to split into separate items.
The text:
"Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing"
"Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team"
"Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy"
"Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs"
"Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents"
"Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities"
"Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew"
"Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time"
"Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents"
"Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary"
"Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential’s policies and performance expectations"
Note: The last item about attendance and physical demands maybe belongs to Requirements but it's in responsibilities list. We'll keep it as responsibility.
Now Requirements section:
Education/Experience: "Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required."
Language Ability: "Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence."
Math Ability: "Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information."
Reasoning Ability: "Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations."
Work Environment: "The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
Physical Demands: "The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily. Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position."
Note duplicate line about travel appears twice; we should keep only once? The instruction: remove duplicated lines. So we need to deduplicate. There's a duplicate sentence: "Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position." and later "Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position." Slightly different but essentially same. We'll keep one instance.
Skills section:
Computer Skills: "Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites."
Certificates and Licenses: "Industry certifications are appreciated. Current valid drivers license is required."
Schedule section: Work Hours: "This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm