Leasing Consultant

Summary

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community and maintains positive resident relations.

Essential Duties And Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Qualifications And Skills

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training.
• An equivalent combination of education and experience may be acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (i.e. Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions.
• Familiarity with the local market preferred.
• Excellent communication (verbal and written), relationship-building and customer service skills.
• A valid driver's license and automobile insurance may be required.

Environmental And Physical Demands

• Constant walking, standing and sitting alternately
• Frequent climbing of stairs
• Occasionally bending, stooping, kneeling, crawling, squatting, pushing, pulling and reaching above shoulders.
• Frequently lifts less than 10 lbs.; occasionally lifts over 10 lbs.
• Strong constant figure dexterity with the ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing, ability to comprehend, speak, write and communicate.
• Work in a variety of conditions; both indoors and outdoors.
• Noise level is usually moderate.
• Possibly exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.