Leasing Consultant

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States. We are actively seeking an experienced, high-energy Leasing Consultant for our luxury property One Riverwalk in Knoxville, TN. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE Small to Medium real estate companies. We have an award-winning culture and offer true work-life balance that you will not find at another property management company.

Responsibilities

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courtely to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• Playing an integral role in resident retention through participation in resident activities, renewal preparation, follow-up, and resident needs assessments
• Performing administrative tasks and those assigned by community management

Requirements

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors, and corporate staff
• Strong passion for delivering best-in-class service to help ensure the highest level of customer satisfaction and retention possible
• Proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively in a fast-paced, constantly changing environment
• Solid multitasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player, and be willing to learn

Qualifications

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred

Benefits

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full benefits including medical, dental, vision, AFLAC, and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped-up higher amounts of $250 and $375 commissions per lease