Leasing Consultant

About the role

A Leasing Consultant markets, shows, and leases apartments to prospective tenants while maintaining courteous and prompt communication with applicants and residents regarding leasing, marketing, and resident relations.

Responsibilities

• Maintains accurate, updated inventory of available apartments, prospective residents, and renewal information.
• Builds rapport with prospective residents, identifies their needs, and presents the community to address those needs.
• Schedules appointments to show market-ready apartments, overcomes objections, secures lease commitments, and follows up with undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out processes, ensuring apartments are clean and attractive for showings.
• Assists in rent collection, processes maintenance service requests, and helps prepare the community newsletter.
• Supports the Community Manager and/or Assistant Community Manager, assuming their role during absences.
• Approves pre-qualification of prospective residents.
• Develops or reviews and submits the following for Community Manager approval:
  • Rental applications, leases, and lease renewals.
  • Correspondence to residents and prospective residents.
  • The monthly newsletter.
  • Proposed resident activities or social functions.
  • Exceptional cases regarding renewal terms or lease applications.

Requirements

• Associate’s degree (A.A.) or equivalent from a two-year college/technical school; or six months to one year of related leasing experience/training; or equivalent combination of education and experience.
• Excellent people and communication skills.
• Strong organizational skills, professionalism, friendliness, enthusiasm, and diligence.
• Poise and a positive attitude.
• Knowledge of word processing, spreadsheet, and internet software.
• Ability to frequently lift and/or move up to 25 pounds.
• Close vision and ability to adjust focus.
• Frequent standing, walking, sitting, talking, or hearing.