Leasing Consultant

Join the opening team of a brand-new 336-unit luxury apartment community in Charlotte, NC. This is an opportunity to help build a thriving community from the ground up in a fast-paced, collaborative environment where your success is celebrated.

About the role

Claremont Companies is seeking an enthusiastic, customer-focused Leasing Consultant to deliver exceptional leasing experiences in a dynamic sales-driven environment. You’ll work alongside an experienced and supportive leadership team committed to your professional growth, with resources, training, and encouragement to excel.

Responsibilities

• Deliver engaging apartment tours that showcase luxury apartment homes and lifestyle.
• Build relationships with prospective residents and guide them through the leasing process.
• Follow up on leads through phone, email, text, and CRM to maximize conversions.
• Meet and exceed leasing, occupancy, and customer service goals.
• Prepare lease documents and ensure a smooth, welcoming move-in experience.
• Create memorable first impressions through exceptional customer service.
• Respond promptly to inquiries and resident needs with professionalism and enthusiasm.
• Build lasting relationships that contribute to resident satisfaction and retention.
• Support marketing initiatives, outreach events, and social media efforts to generate new traffic.
• Stay informed on local market trends and competing communities.
• Help create excitement around the new community through creative leasing strategies and outreach marketing.
• Collaborate with the maintenance team to ensure model apartments, amenity spaces, and grounds showcase the community at its best.
• Coordinate with the maintenance team to ensure apartments are move-in ready.
• Maintain accurate leasing records using Yardi property management software.
• Ensure compliance with Fair Housing regulations and company policies.

Requirements

• 1 to 2 years of proven experience in property management or real estate administrative roles with a focus on leasing activities.
• Passion for sales, relationship building, and exceeding goals.
• Experience using Yardi property management software preferred.
• Demonstrated ability to handle legal contracts accurately while maintaining compliance with all relevant regulations.
• Knowledge of facilities management principles related to property maintenance coordination is a plus.
• Exceptional communication skills.
• Ability to work weekends.

Benefits

• Medical Insurance
• Dental insurance
• Flexible spending account
• 401K
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance