Leasing Consultant

About the role

We’re looking for an enthusiastic, outgoing leasing professional to join our Campus team. Since 1958, we’ve been dedicated to providing superb housing for college students nationwide. If you love to have fun at work, work hard, and think outside the box, we’d love to have you on our team. Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving family of people.

Responsibilities

• Assist with day-to-day property operations to ensure customer satisfaction, fiscal stability, and good physical condition.
• Support leasing efforts to maintain high occupancy, including mailing renewal offers, logging responses, and managing property availability.
• Ensure an accurate record of availability that aligns with the lease renewal report.
• Approve, enter, and present rental applications to the General Manager for execution.
• Manage property licenses and renewals in coordination with legal counsel and the City.
• Assist with the check-out process, including final account statements, key returns, and vacated unit inspections.
• Ensure leases and resident check-ins are accurate and efficient.
• Investigate and respond to resident concerns/complaints promptly to foster good public relations.
• Prepare weekly reports on property performance as required.
• Assist in developing and implementing advertising/marketing and resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones and handle general administrative duties such as filing and typing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance is preferred.
• Proficiency in operating office equipment (fax, copier, telephone, PC, typewriter, calculator, key machine, key card system, vacuum).
• Strong computer skills, math ability, and accurate typing/record-keeping.
• Proficient in Microsoft Word, Excel, and Outlook; knowledge of Entrata is a plus.
• Accuracy in numerical analysis, data transfer, and document preparation (grammatical and legal correctness).
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with paperwork and meet deadlines.
• Positive, professional, and enthusiastic attitude at all times.
• Excellent customer service and communication skills for a fast-paced environment.
• Ability to apply logical thinking to practical situations and follow standardized procedures with occasional minor deviations.
• Capacity to think rationally beyond specific instructions.