Leasing Consultant

About the role

The Leasing Consultant's primary job is to rent apartments, whether to a new prospect or a current resident. They will also assist the Community Manager and Assistant Community Manager as directed.

Responsibilities

• Generate traffic and respond to telephone and internet inquiries
• Greet prospective residents and tour the property
• Qualify prospects and close sales by obtaining a rental application and a deposit
• Visually inspect the property daily for cleanliness
• Inspect and touch up model units
• Process rental applications, obtain required documents, schedule move-ins, and prepare lease file documents
• Maintain lease files per policy and procedure
• Accurately record traffic from all sources daily
• Convert at least 30% of total traffic to leases
• Follow up with prospective residents via phone and additional contacts
• Assist with community marketing plans to generate traffic
• Outreach marketing visits on a weekly basis
• Maintain leads and contacts
• Pick up trash, operate trash compactor, and clean apartment units
• Document all occurrences requiring attention to the Community Director
• Record resident service requests and assist the service team
• Schedule and inspect apartments for turnkey service
• Receive and acknowledge resident notices and prepare files
• Aid in lease renewal procedures by completing printouts and preparing renewal letters
• Contact residents by phone and send renewal letters
• Type new leases and addendums, assemble move-in packages, and keep market rate surveys updated
• Operate office alarm system and deliver move-in presentations
• Calculate daily rent, pro-rata charges, late fees, and percentages
• Communicate clearly with residents, both verbally and in writing
• Maintain a clean and neat appearance
• Treat residents, coworkers, supervisors, and vendors with respect and exhibit a sense of urgency
• Assist with other tasks as required

Requirements

• High school degree required, college degree preferred
• Computer skills: MS Word, MS Excel, MS Outlook, Entrada, and Google Suite
• Valid driver’s license and current automobile insurance
• Excellent written and verbal communication skills
• Basic understanding of Federal, State, and local Fair Housing laws

Qualifications

• Passport to drive a vehicle