Leasing Consultant Agent

About Us For over 20 years, Pacific Capital has worked to create an enjoyable environment of growth, learning and value for their employees. Our team has a fun family feel that you may even forget you're at work! We work to create comfortable apartment homes for our residents through dedication, exceptional customer service and compassion. Come join our dynamic team where no two days are exactly the same! Pacific Capital has in its portfolio retail shopping centers, multifamily residential buildings, commercial buildings, and other strategically selected properties in CA, AZ, ID and NV. We take pride in maintaining long term happy employees through support, empowerment, and competitive benefits structures. Location: Citrus Heights, CA Reports to: Property Manager On-Site Hours: Full-Time, Tuesday - Friday, 8am-5pm and Saturday 10am-4pm Our Compensation and Benefits packages show how much we value our team: Starting at $19.00 - $21.00, depending on experienceGenerous benefits including Medical, Dental, Vision, (Company Contribution is above 80% of cost)Long Term Disability Insurance, Life Insurance Provided at no charge to employee401K Retirement Plan with up to a 3% matchPaid Vacation - Accrual begins on first day of employment - 5 Years: 3.33 Hours Per Pay Period8 Paid Holidays and one paid floating holiday per year.Paid Sick Time (4 days per year)Bonus OpportunitiesOn-Site Residency with Rent Discount is a possibility but not mandatory The Opportunity We're looking for a Leasing Consultant who will be the welcoming first point of contact for future residents. You'll help create a positive first impression and deliver an exceptional experience throughout every interaction. We are looking for someone reliable, selfdriven, and comfortable working both independently and as part of a team. All responsibilities should be carried out with professionalism and enthusiasm. Leasing experience is preferred! Primary Responsibilities Must demonstrate excellent customer service skills both in person and on the phone, and must have the ability to multi-task in a busy office settingKeep accurate and complete prospective lead information, perform regular follow upBe able to display knowledge on the property and surrounding areaCreating and delivering notices, filing documentsCreating and posting accurate online adsShow vacant or model units, take rental applications and deposits, process applications and create accurate lease paperworkProcess move-ins/move-outs, transfersPerform move-in inspections with residents at move-in. Perform move-out inspection with vacating residents in a timely mannerReceive service requests from residents via phone, email or in person and coordinate with in-house maintenance staffMaintain office and personal attire in a neat and professional manner. Make sure the leasing desk is always plentiful with brochures, applications, sales flyers, business cards and move-in packetsComplete market survey monthly on local competitive properties and prepare a report to be sent to corporateMaintain positive relationships with local community and residentsKeep residents, co-workers and property manager informedPerform other various duties as assigned by on-site property manager Requirements 1+ year of multi-family leasing experienceStrong market awareness with the ability to secure new tenantsProvides excellent customer service to all visitors and residentsSupports the Community Manager with paperwork and special projectsKnowledge of leasing contracts and property management a plusProficient in Microsoft Office and asset management softwareStrong computer skills, including online platforms and asset softwareComfortable with business math (fractions, decimals, measurements, calculations)Clear and effective verbal and written communication