Leasing Consultant (500 sign-on bonus)- Alvante at Pecan

Position Summary

The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Organizational Responsibilities

• Journey Visionary: Work with on‑site team members to prioritize solutions and provide frameworks that will drive journey metrics.
• Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
• Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
• Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
• Change Management: Lead cross‑functional teams through change programs and projects, leveraging frameworks and influence modeling to drive awareness and outcomes.
• Community Service: Participate in activities outside the normal course of daily business that enhance both the Company and your stature in the marketplace, including industry‑related associations and groups.

Essential Duties and Responsibilities

• Perform all sales and leasing activities in person to achieve the property's revenue and occupancy goals, including greeting and qualifying prospects, conducting property tours, processing applications, credit screening, criminal background checks, preparing lease and move‑in packages, and ensuring smooth resident move‑in and lease signing.
• Inspect apartments prior to resident move‑in, ensure they are move‑in ready, and schedule any outstanding items with the maintenance team.
• Stay informed about current market and competitor conditions; develop and implement short‑ and long‑term marketing plans and goals to sustain occupancy, following property policies related to concessions, specials, and other programs.
• Design and execute off‑site marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing tools (Facebook, Instagram, e‑mail, etc.), and property‑specific marketing drives.
• Use on‑site property management software (e.g., Yardi) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure show units meet company standards by daily inspecting the marketing corridor and leasing tour, communicating maintenance needs, merchandising, and preparing the leasing office for daily activities.
• Follow up with prospects and new residents to ensure satisfaction via e‑mail, thank‑you notes, cards, telephone calls, or other contacts to finalize lease decisions and renewals.
• Execute lease renewal program activities, including preparing and delivering renewal letters and packages, meeting with renewing residents before move‑out dates, and ensuring renewal documents are signed and implemented on time.
• Respond quickly and courteously to resident and client/owner concerns, taking prompt action to solve problems or forwarding requests to appropriate individuals; work effectively in stressful environments and maintain professional relationships.
• Complete various accounting, financial, administrative, and other reports; perform other duties as assigned or necessary.
• Meet predictable attendance, punctuality expectations, and physical demands of the position while complying with Gallery Residential’s policies and performance expectations.

Work Hours

This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00 am to 6:00 pm Monday through Friday, 10:00 am to 5:00 pm Saturday, and 1:00 pm to 5:00 pm Sunday. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.

Qualifications

• Education/Experience: High school diploma or GED equivalent required. Employment history demonstrating sales, marketing, internet, and customer service background sufficient to resolve complaints, complete financial records, documents, and reports.
• Language Ability: Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, answer questions, and write routine reports and correspondence.
• Math Ability: Ability to add, subtract, multiply, divide numbers, decimals, fractions, and calculate percentages for financial records, budgets, and fiscal reporting.
• Reasoning Ability: Ability to apply sales skills (generating leads, conducting presentations, qualifying prospects, closing sales), follow written/oral/diagram instructions, and solve problems involving several concrete variables in standardized situations.
• Computer Skills: Proficiency in word processing, property management applications (preferably Yardi), spreadsheet programs, and internet use for marketing, advertising, and sales (including Google and other search engines).
• Certificates and Licenses: Industry certifications are appreciated. Current valid driver’s license is required.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Work Environment and Physical Demands

The work environment is representative of typical property‑management settings. Employees regularly use hands to type, handle objects, talk, and hear. Frequent standing, walking, reaching, climbing, stooping, and squatting are required; intermittent sitting is also required. The role requires access to all exterior and interior parts of the property and amenities, operation of golf carts where applicable, walking extended distances, and navigating stairs to multiple levels daily.

Physical requirements include the ability to push, pull, lift, carry, or maneuver up to 20 lb independently and up to 50 lb with assistance. Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment. Routine local travel may be required for training, market research, or other job‑related activities.