Leasing Consultant (1727-Raleigh, North Carolina)

Responsible for

• Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident request promptly and courteously and to help resolve resident issues.
• Be aware of company and community policies and be able to explain them to residents and potential residents.
• Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
• Maintain accurate resident files in accordance with Drucker + Falk Company policy.
• Enter the computer data relative to residents and potential residents in accordance with company policy.
• Absorb and apply the knowledge of competitive rent levels and amenities of other communities.
• Absorb and apply the knowledge of community and area facts and statistics.
• Participate in the coordination of community sponsored events.
• Verify application data.
• Qualify potential residents.
• Show the model and available ready vacancies.
• Assist in the leasing activities and resident relations.
• Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum increases and conversion ratios.
• Inspect apartments prior to move-in to ensure market ready status.
• Assist in the preparation of the competitive market survey report as needed.
• Greet new residents and assist with the move-in process.
• Participate in the coordination of community sponsored events.
• Become certified as a Leasing Specialist through the company in-house training program.
• Travel may be required.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Qualifications

• Ability to successfully interact with people
• Good organizational skills
• Good verbal skills
• Strong customer service/satisfaction philosophy
• Proficient sales skills
• Professional image

Special Skills Required

• Regularly stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
• Frequently sit, climb, and balance or stoop; or kneel.

Benefits

Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.