Leasing Agent (Part Time)

About the role

Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals.

Responsibilities

• Greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks
• Preparing the lease and move-in package, ensuring a smooth resident move-in and lease signing
• Inspecting apartments prior to resident move-in and ensuring they are in move-in ready condition, scheduling any outstanding items to be addressed with the maintenance team
• Staying informed about current market and competitor conditions, developing and implementing short- and long-term marketing plans and goals to sustain occupancy
• Designing and executing marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools, and following other community-specific marketing plans, drives, and special programs
• Using the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
• Ensuring that the community and show units meet the standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
• Following up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
• Executing and performing activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time
• Responding quickly and courteously to resident and client/owner concerns and questions, taking prompt action to solve problems, and documenting and conveying resident or other requests to the appropriate individual(s)
• Promoting a positive image of the apartment community and management company

Requirements

• Two years of Leasing experience in the Multifamily industry
• Solid sales and customer service skills
• Active listening skills and willingness to learn
• Ability to pay close attention to detail with a high degree of accuracy
• Strong communication (written and verbal) and interpersonal skills
• Strong computer skills

Qualifications

• Weekends Required

Skills

• Criminal History Record Check
• Drug Screening

Benefits

• Competitive pay for the market plus commissions
• Medical, dental, and vision benefits
• 401K
• Vacation, sick, and personal time off

Pay

Capstone Management offers competitive pay for the market plus commissions for this opportunity!

Schedule

Weekends Required